Hotel Staff & Premises were in general good. Recently built hotel. Recommend to ask to be placed in 2nd Floor, it´s more private. Restaurant didn´t have red wine for 2 nights. Area were the pancakes are placed, had so many flies. Beers are served through a 1 liter bottle in glasses, thats why its not cold, should be a normal bottle and served directly. DONT go to Tulum without renting a car, taxis are super expensive, as they are a monopoly and there is no uber, that is INCREDIBLE.