The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites

Adults-only hotel with 3 restaurants, near Playa del Carmen Main Beach

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Nestled close to Mamitas Beach and Quinta Avenida, The Reef 28 Hotel & Spa offers a tranquil oasis with a rooftop terrace, poolside bar, and outdoor pool. Savor the flavors at one of three on-site restaurants or unwind with yoga classes at the gym. Guests rave about the dining options and central location.

VIP Access

Excellent

Popular amenities

Bar
Gym
24/7 front desk

Main amenities (12)

Daily housekeeping
Near the beach
3 restaurants and 2 bars/lounges
Full-service spa
Indoor pool and outdoor pool
2 hot tubs
Rooftop terrace
Breakfast available
Fitness center
Sauna
Steam room
Beach towels

Feel at home (6)

Microwave
Separate sitting area
Television
Terrace
Daily housekeeping
Laundry facilities

$201 total

includes taxes & fees

Oct 28 - Oct 29

Why we love this property

Spa bliss awaits

The full-service spa offers aromatherapy, massages, and body treatments daily. A fitness room, yoga classes, and sauna complete this relaxation haven.

Rooftop city views

This luxury hotel sits in the city center, offering a rooftop terrace where guests can take in spectacular urban panoramas.

Flavor for every palate

Culinary explorers find 3 restaurants and 2 bars at this hotel. Buffet breakfast, vegetarian options, and private dining create memorable moments.

Room options

Check availability for these dates

Tonight

Oct 27 - Oct 28

Tomorrow

Oct 28 - Oct 29

All rooms

1 bed

2 beds

3+ beds

Showing 9 of 9 rooms

Deluxe Junior Suite, 2 Queen Beds

Wonderful

Highlights

Furnished balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Sofa bed

Blackout drapes/curtains

45 sq m
1 bedroom
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed

Luxurious Master Suite

Exceptional

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Dining table

Flat-screen TV

Blackout drapes/curtains

100 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Junior Suite, 1 King Bed

Very good

Highlights

Furnished balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Sofa bed

Blackout drapes/curtains

45 sq m
1 bedroom
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Luxurious Grand Master Suite, Partial Ocean View

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Dining table

Flat-screen TV

Blackout drapes/curtains

137 sq m
1 bedroom
Partial ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Junior Suite, Partial Ocean View

Very good

Highlights

Furnished balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Sofa bed

Blackout drapes/curtains

45 sq m
1 bedroom
Partial ocean view
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed

Deluxe Junior Suite, City View

Highlights

Furnished balcony

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Separate bedroom

Sofa bed

Blackout drapes/curtains

45 sq m
1 bedroom
City view
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed

Deluxe Junior Suite, Work & Play

Highlights

Furnished balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

Private bathroom

45 sq m
1 bedroom
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed

Luxurious Grand Master Suite

Exceptional

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Dining table

Flat-screen TV

Blackout drapes/curtains

137 sq m
1 bedroom
Sleeps 2
1 King Bed

Elite Junior Suite

Exceptional

Highlights

Furnished balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

Hair dryer

Sleeps 4
2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Similar properties

Pool
Spa
Free WiFi
Restaurant

$197 total

includes taxes & fees

Oct 28 - Oct 29

3 outdoor pools, cabanas (surcharge), pool umbrellas

Pool
Spa
Free parking
Free WiFi

$268 total

includes taxes & fees

Oct 28 - Oct 29

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About the neighborhood

1 Ave. Norte y Calle 28 Norte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720

What's nearby

Quinta Avenida - 2 min walk - 0.2 km
Playa del Carmen Main Beach - 3 min walk - 0.3 km
Mamitas Beach - 3 min walk - 0.3 km
Quinta Alegría Shopping Mall - 5 min walk - 0.5 km
Playa del Carmen Maritime Terminal - 3 min drive - 2.1 km

Getting around

Cancun Intl. Airport (CUN) - 49 min drive
Tulum Intl. Airport (TQO) - 98 min drive
Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km

Restaurants

‪Starbucks - ‬2 min walk
‪El Diez, Parrilla Argentina - ‬2 min walk
‪Micaela's - ‬2 min walk
‪Amorino - ‬1 min walk
‪Las Helodias - ‬1 min walk

About this property

The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites

The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites features a rooftop terrace and puts you just steps from Quinta Avenida. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and an outdoor pool. The pool and helpful staff get great marks from fellow travelers.

All inclusive

All-inclusive room rates at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

In-room minibar (all beverages included)

Land activities

Fitness facilities

At a glance

Hotel size

- 120 rooms
- Arranged over 4 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: anytime
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- All guests, including children, are required to present a valid government-issued ID card at check-in.

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum guest age is 18
- Minimum check-in age is 18

Children

- No cribs (infant beds)

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms (speed: 50+ Mbps)

Parking

- Free covered onsite self parking
- Free covered onsite valet parking
- Wheelchair-accessible parking on site

Other information

- Designated smoking areas
- Caters to adults only

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
3 restaurants
2 bars/lounges
Poolside bar
Private dining
Snack bar/deli
Water dispenser

What to do

Yoga classes
Pool table
Beach nearby
Ecotours nearby
Cave exploring nearby
Skydiving nearby
Ziplining nearby

Working away

Business center
Meeting rooms

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Beach towels
Bike storage
Pool loungers
Pool umbrellas
Romance packages

Facilities

1 building/tower
Built in 2018
Safe-deposit box at front desk
Rooftop terrace
Fitness center
Adjacent to a golf course
An outdoor pool
An indoor pool
Bicycle parking
Full-service spa
2 hot tubs
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser

Accessibility

Elevator
Elevator door width (inches): 48
Wheelchair-accessible parking
5 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 35
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible shuttle
Visual alarms in hallways
Handrails in stairways
Stairway handrail height (inches): 63
Front entrance ramp
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Tile flooring in room

Room amenities

Be entertained

50-inch flat-screen TV
Cable TV channels

Home comfort

Air conditioning
Ceiling fan
Coffee/tea maker
Bathrobes
Iron/ironing board

Sleep well

Blackout drapes/curtains
Bed sheets provided

What to enjoy

Furnished balcony
Separate sitting area

Freshen up

Rainfall showerhead
Eco-friendly toiletries
Hair dryer
Towels

Stay connected

Free WiFi (speed of 50+ Mbps)
Free local calls

Food and drink

Champagne service
Microwave

More

Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Water-efficient toilets only

Special features

Spa

Okom has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

28 - Onsite buffet restaurant.

Asiatico - Onsite fine-dining restaurant. Open select days.

Cachito - Onsite fine-dining restaurant. Open select days.

Lobby bar - Onsite bar. Open daily.

Roof 28 - Onsite rooftop bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city: USD 2.76 per accommodation, per night
Destination fee: USD 1.24 per accommodation, per night

Resort fee: USD 10 per accommodation, per night

Optional extras

Buffet breakfast is offered for an extra charge of approximately USD 10 per person

Pool, spa, & gym (if applicable)

Pool access available from 8:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property uses eco-friendly cleaning products.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Reef 28 All Inclusive Adults All-inclusive property

Reef 28 All Inclusive Adults Playa del Carmen

Reef 28 All Inclusive Adults

Reef 28 All Inclusive Adults All-inclusive property

Reef 28 All Inclusive Adults Playa del Carmen

Reef 28 All Suites Gourmet All Inclusive Adults Playa del Carmen

All-inclusive property The Reef 28 All Inclusive - Adults Only

The Reef 28 All Inclusive - Adults Only Playa del Carmen

The Reef 28 All Inclusive Adults Only

Reef 28 All Suites Gourmet All Inclusive Adults

The Reef 28 All Inclusive Adults Only

The Reef 28 Inclusive

Frequently asked questions

Does The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites offer free cancellation for a full refund?

Yes, The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites?

Yes, there's free self and valet parking.

What are the check-in and check-out times at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites?

No, this hotel doesn't have a casino, but Riviera Gran Casino (14-min walk) is nearby.

What is there to do at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites and nearby?

Have fun with nearby activities like skydiving and ziplining. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites also has 2 bars and an outdoor pool, as well as a sauna and a steam room.

Are there restaurants at or near The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites?

Yes, there are 3 onsite restaurants.

Does The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites like?

The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 3 minutes' walk from Mamitas Beach. Travelers say the local area is good for shopping and very central.