In the heart of Downtown Cancun, Hotel Suites La Roca offers a refreshing retreat with a rooftop terrace and an outdoor pool. Connect to in-room WiFi, enjoy express check-out and tour assistance. Guests appreciate the convenient location.
Reviews
5.85.8 out of 10
Popular amenities
24/7 front desk
Parking available
Non-smoking
Air conditioning
Refrigerator
Kitchenette
Main amenities (10)
18 smoke-free apartments
Daily housekeeping
Outdoor pool
Rooftop terrace
Terrace
24-hour front desk
Air conditioning
Concierge services
Luggage storage
Tour/ticket assistance
Feel at home (6)
Kitchenette
Television
Terrace
Daily housekeeping
Coffee/tea maker
Minibar
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Family Suite, 2 Bedrooms, Kitchenette
Family Suite, 2 Bedrooms, Kitchenette
Highlights
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Ceiling fan
2 bedrooms
Rainfall showerhead
Private bathroom
14 sq m
2 bedrooms
1 bathroom
City view
Sleeps 6
3 Queen Beds
View all photos for Superior Suite, 1 King Bed, Kitchen
Superior Suite, 1 King Bed, Kitchen
Highlights
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Ceiling fan
Rainfall showerhead
Private bathroom
Microwave
30 sq m
Studio
1 bathroom
City view
Sleeps 2
1 King Bed
View all photos for Superior Suite, 1 Bedroom, Kitchen
Superior Suite, 1 Bedroom, Kitchen
Highlights
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Ceiling fan
Separate bedroom
Rainfall showerhead
Private bathroom
28 sq m
1 bedroom
1 bathroom
City view
Sleeps 3
1 Queen Bed and 1 Twin Bed
View all photos for Superior Suite, 1 Double Bed, Kitchenette
Superior Suite, 1 Double Bed, Kitchenette
Highlights
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Ceiling fan
Rainfall showerhead
Private bathroom
Microwave
24 sq m
Studio
1 bathroom
City view
Sleeps 2
1 Double Bed
View all photos for Superior Suite, 2 Bedrooms, Kitchen
Hotel Suites La Roca features a rooftop terrace and puts you just a 5-minute drive from Ultramar Ferry Puerto Juárez and Cancun Mall. An outdoor pool and a terrace are offered, and in-room conveniences include refrigerators and microwaves.
Languages
English, Spanish
At a glance
Property size
18 apartments
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking limited
Height restrictions apply for onsite parking
Onsite garage
Free offsite parking within 49 ft
Other information
Smoke-free property
Property amenities
Pool/Spa
Outdoor pool
Internet
Free WiFi
Parking and transportation
Limited onsite parking
Height restrictions apply for onsite parking
Onsite parking options include a garage
Free offsite parking within 49 ft
Kitchenette
Refrigerator
Stovetop
Microwave
Coffee/tea maker
Cookware/dishes/utensils
Freezer
Dining
Minibar
Bedrooms
Bed sheets provided
Bathrooms
Shower
Rainfall showerhead
Toilet paper
Towels provided
Free toiletries
Shampoo
Soap
Entertainment
55-inch flat-screen TV with digital service
Outdoor areas
Rooftop terrace
Terrace
Work spaces
Desk
Comfort
Air conditioning
Ceiling fan
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevators
Upper floors accessible by stairs only
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Local maps
Guidebooks/recommendations
Luggage storage
Iron/ironing board (on request)
Wet bar
24-hour front desk
Location highlights
In the city center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
18 rooms
Fees & policies
Parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.
Also known as
Hotel Suites Roca Cancun
Hotel Suites Roca
Suites Roca Cancun
Suites Roca
Hotel Suites La Roca Cancun
Hotel Suites La Roca Aparthotel
Hotel Suites La Roca Aparthotel Cancun
Frequently asked questions
Does Hotel Suites La Roca offer free cancellation for a full refund?
Yes, Hotel Suites La Roca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Suites La Roca?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Suites La Roca?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Suites La Roca?
Yes. Onsite parking options include a garage.
What are the check-in and check-out times at Hotel Suites La Roca?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hotel Suites La Roca and nearby?
Hotel Suites La Roca has an outdoor pool.
Does Hotel Suites La Roca have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
What's the area around Hotel Suites La Roca like?
Hotel Suites La Roca is in Downtown Cancun, a short 10-minute walk from Mercado 23 and 17 minutes' walk from Las Palapas Park.
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Hotel Suites La Roca Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0/10
Cleanliness
7.0/10
Staff & service
5.0/10
Amenities
6.0/10
Property conditions & facilities
2.4/10
Eco-friendliness
Reviews
2/10 Poor
Jan 12, 2025
Hotel is closed!!!
This hotel is closed!! They took our money and never told Hotels.com that it was closed. Doors are barred and no one inside. Had to stay at another hotel across the street so we saw that it was always closed.
Danny
Danny, 2-night trip
6/10 Good
Apr 2, 2023
Property looks really good in the pictures but once you are there not worth the money - lacks many things - the only good part was the soft bed other than that the place needs much attention.
Larry
Larry, 2-night trip
2/10 Poor
Jan 8, 2025
Daniel
Daniel, 7-night trip
10/10 Exceptional
Jan 3, 2025
Chris
Chris, 2-night trip
2/10 Poor
Jan 1, 2025
Ildebrando
Ildebrando, 3-night trip
2/10 Poor
Nov 18, 2024
Le falta muchísima limpieza y cuidado de las habitaciones.
Luz Cirenia
Luz Cirenia, 2-night trip
2/10 Poor
May 13, 2024
dåligt dåligt hotel liger på den farligaste platsen i cancun lång i från allt hur expedia säljer detta vet ej det var inga handskar sängar smutsig rummet smutsig där bor en massa konstiga folk med familj typ 10 person per rum med små barn som skriker i korridoren de rök överallt inga lampa i trappan ,vi flyttade på en gång där ifrån och betalade ny hotell rekommendera inte detta hotell till nån
Alfredo
Alfredo, 10-night trip
8/10 Very good
May 7, 2024
Rogelio
Rogelio, 1-night trip
8/10 Very good
Dec 2, 2023
Luis Humberto
Luis Humberto, 5-night trip
10/10 Exceptional
Jun 16, 2023
Jose desiderio
Jose desiderio, 1-night trip
2/10 Poor
Jun 1, 2023
No me gustó
Manuel
Manuel, 1-night trip
2/10 Poor
May 11, 2023
serdar
serdar, 6-night trip
2/10 Poor
Apr 8, 2023
Sucia , en una ubicacion super peligrosa todos los taxistas nos recomendaron no salga de noche por aqui ... mal expedia por que teniamos otro hospedaje y nos cancelaron ahi sin saber las condiciones del hotel y que es muy peligroso por ahi . Nos fuimos a playa del carmen 2 dias y al regresar ya eataba rentada la habitacion y aun no acababa nuestra renta .
ms
ms, 6-night trip
2/10 Poor
Mar 21, 2023
Alicia
Alicia, 5-night trip
2/10 Poor
Feb 17, 2023
Verónica Adriana
Verónica Adriana, 2-night trip
4/10 Fair
Feb 6, 2023
Verified traveler
5-night trip
2/10 Poor
Jan 5, 2023
Sheldon
2/10 Poor
Dec 18, 2022
Это ужасно грязно и душно.
Anton
Anton, 8-night trip
2/10 Poor
Aug 21, 2022
Es una farsa ese hotel NO respetan las reservaciones hechas con expedía, me enviaron a otro hotel más barato y de menor categoría
Anifesoc Francisco
Anifesoc Francisco, 1-night trip
2/10 Poor
Aug 16, 2022
Un muy mal hotel
El hotel es muy malo las toallas son sucias sin lavar las sabanas igual no dan cobijas y la cocineta es muy sucia el baño se ve que nunca lo lavaron aparte estaba tapado y nunca me li destaparon aunque puse muchas veces la queja el piso sucio en resumidas cuentas un desastre de hotel perdi mi dinero ahy solo pase rabias
brigitte
brigitte, 1-night trip
10/10 Exceptional
Aug 8, 2022
Abraham
Abraham, 1-night trip
2/10 Poor
Jul 19, 2022
Bradley
Bradley, 1-night trip
2/10 Poor
May 24, 2022
Wendy
Wendy, 1-night trip
10/10 Exceptional
Jan 9, 2021
Espectacular
El mejor hotel de toda la ciudad, en relación precio/calidad.
Gran ubicación, cerca de todo. Atención excelente por parte del personal. Siempre volveré al Suites La Roca.