At Koos Hotel Boutique Tulum, you'll be within a 10-minute drive of Tulum Beach and Tulum National Park. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Also, Tulum Mayan Ruins and Gran Cenote are within a short drive.
Languages
English, Spanish
At a glance
Hotel size
16 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Other information
Smoke-free property
Property amenities
Services
Front desk (limited hours)
Bicycle rentals
Facilities
Safe-deposit box at front desk
An outdoor pool
Room amenities
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Also known as
Koos Boutique Tulum Tulum
koos Hotel Boutique Tulum Hotel
koos Hotel Boutique Tulum Tulum
koos Hotel Boutique Tulum Hotel Tulum
Frequently asked questions
Does Koos Hotel Boutique Tulum offer free cancellation for a full refund?
Yes, Koos Hotel Boutique Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Koos Hotel Boutique Tulum?
Yes, there's an outdoor pool.
Are pets allowed at Koos Hotel Boutique Tulum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Koos Hotel Boutique Tulum?
Yes, there's free self parking.
What are the check-in and check-out times at Koos Hotel Boutique Tulum?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.
What is there to do at Koos Hotel Boutique Tulum and nearby?
Koos Hotel Boutique Tulum has an outdoor pool.
What's the area around Koos Hotel Boutique Tulum like?
Koos Hotel Boutique Tulum is a short 17-minute walk from Tulum National Park and 17 minutes' walk from Hunab Lifestyle Center.
Koos Hotel Boutique Tulum Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very Good
May 31, 2023
The hotel is located in a quiet area, not far from both the city centre and the beaches. Front desk stuff was very accommodating, yummy breakfast and lunch options, but housekeeping didn’t do their job. Our bedsheets were never changed throughout our 7 day stay nor was the bathroom ever cleaned as well. Hotel also offers bicycle rental for $300 pesos/day. And they also charge “tips” at the end of your stay which is not included in your Expedia booking so be aware because we had to pay $350 pesos extra at check out.
Denis
Denis, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 24, 2022
Josselin
Josselin, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jun 28, 2022
It was a nice property overall however it was difficult to find. They definitely need to trim the tree/bush in the front. It blocks the sign and hard to tell it’s a hotel.
Monica
Monica, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
May 10, 2022
Very nice hotel, eco-friendly, very clean and the staff very attentive..
Leticia
Leticia, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 1, 2022
staff was very friendly and helpful
robert
robert, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 17, 2022
I like staying at Koos in Aldea Zama. It is a very nicely designed property with lots of potential. There were a few things that could be improved, but overall my stay was great. The place is not the easiest to find as there isn't any sign on the street or in front of the property. I would work on the restaurant's menu too. The internet is fast and reliable, and I loved the rooftop and lounge/yoga on the 3rd floor. The area is new and in progress, but many nice coffee shops and restaurants around. You definitely will need bikes or moto to go around Tulum and this property has them. You can rent them at the reception, where you will find lovely Julieta. I would definitely stay here again and I recommend this place.
Mara
Mara, 5-night trip
Verified Expedia guest review
8/10 Very Good
Mar 29, 2022
George
George, 5-night trip
Verified Expedia guest review
8/10 Very Good
Mar 28, 2022
I really liked this place. Very quiet. The area is very new, a lot of construction everywhere. There are nearby restaurants, cafes and affordable. I was able to rent a bike off of the hotel the first day but they ran out the next few days so I rented one from around the corner. The one downer was the shower water tends to overflow and ends up all over the bathroom; one day it spread all the way to the beds and out the door. I showered with very low pressure the next few days to prevent it. Water was always hot. You can bike to the ruins, hotel zone or centro within 20 minutes and roads are paved well. Really nice staff who speak English and spanish. I felt like I had the rooftop to myself because there were not a lot of people using it.
Nileshwari M
Nileshwari M, 4-night trip
Verified Orbitz guest review
4/10 Fair
Mar 24, 2022
Luisa
Luisa, 4-night trip
Verified Orbitz guest review
10/10 Exceptional
Mar 15, 2022
First hotel in Mexico that I stayed at that has not scammed me or tried to scam me. If you prepay they do NOT ask you for a credit card.
Valerie
Valerie, 7-night family trip
Verified CheapTickets guest review
10/10 Exceptional
Feb 20, 2022
The pool on the rooftop was nice. The common area on our floor was cosy. Had a bar area but was not in service when we checked in. Our toilet had no water to it so we had to fill the bowl from the bathroom sink every time we needed to flush. There were no face cloths or small hand towels. Not very insulated for quietness, heard every noise outside our room whether it was people talking or birds chirping etc
Michael
Michael, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 15, 2022
I love this property and the surroundings. It was an amazing experience. My daughter selected this particular hotel because she wanted an quiet and vintage looking hotel. The pictures is exactly what you are getting. Clean, lovely staff, surrounded by many restaurants and other stores and things you might need. They were a bit understaff because of Covid so there was no food service after 4pm but they do have access and walking distance restaurants plus delivery services. I will definitely recommend if you are seeking a beautiful, classy, quiet place to have tons of fun throughout the day and come and relax in a clean and calming atmosphere.
Ko’os has definitely become one of my favorites stay in Tulum.
ODALYS
ODALYS, 4-night family trip
Verified Orbitz guest review
2/10 Poor
Feb 3, 2022
The hotel itself was ok however the location was terrible. If we weren’t driving we would not have been able to get anywhere easily and even with the driving the hotel is in an area that’s so hard to navigate to. On the first night temperature dropped where it was cold. We requested blankets and they didn’t have any. We had to wait the following day to get some.unfortunately i didn’t get their names but the 2 men who were at the desk were pleasant and helpful but the woman Juliet or Julianna was not accommodating at all. The first room that was given to us had a strong chemical smell so the man at the front desk moved us to another room.the next day Juliet or Julianna(not sure of name) was more concerned about charging us additional as if it didn’t matter to her that the assigned room had a toxic smell. I’m addition the man at the front desk offered us free drinks on the first night due to the inconvenience but on the day of checkout she tried billing us as if we were lying. This wasn’t my first trip to Tulum so I can say from experience better locations and also friendlier personalities.would not stay here again or recommend
lisa
lisa, 3-night family trip
Verified Orbitz guest review
6/10 Good
Jan 13, 2022
Axel
Axel, 1-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Aug 5, 2021
I had a very pleasant time in koos Brenda was an awesome hostess
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 25, 2021
Muy acogedor, tranquilo y con linda decoración. El área de la localidad es muy bonita también. Lo único que deben mejorar es la claridad que entra a los cuartos en la noche, en lo demás excelente.
Verified traveler
3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 7, 2021
Nice and quiet hotel. Great location. Thumbs up!
Verified traveler
1-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 20, 2021
Great property but could be better signposted. Difficult to find at nighttime in taxi.
Verified traveler
1-night trip
Verified Orbitz guest review
8/10 Very Good
Apr 8, 2021
Nice place to stay. Just note that the “free breakfast” includes a toast, coffee and an orange juice :)
Verified traveler
2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Mar 30, 2021
Location of hotel is hard to find for taxi drivers, other than that everything was perfect. 5 minutes away from tulum strip/beach.,
Verified traveler
2-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 2, 2021
Great hotel
Nice, new and stylish hotel with great staff
Aldea Zama area is a bit far from the beaches but has its special nice vibe with interesting places to explore.
Yana
Yana, 5-night trip
Verified Hoteles.com guest review
8/10 Very Good
Jan 18, 2021
Clean, Comfy Tulum hotel. Must rent a bike or car
Nice hotel, a bit far from both the beach and pueblo in a new development part of Tulum. There's a bit of a new community vibe they're trying to build in the area, it has potential (not very authentic Tulum setting though, but the hotel makes up for it in well decorated, spacious common areas).
The pool was a bit dirty and quite small, but the rooftop was a great place to catch the sunset.
Sebastien
Sebastien, 2-night trip
Verified Hoteles.com guest review
2/10 Poor
Dec 29, 2022
The water sink is stifled, not hot water. We have to switch to another room in the morning for shower. No hair dryer as well. Worst hotel experience ever!
Chengqi
Verified Expedia guest review
8/10 Very Good
May 19, 2022
Empleados súper gentiles,lugar limpio ,cama muy cómoda , el lugar muy lindo y seguro, pero lejos de todo , lejos de la playa , solo accesible por auto taxi o en bicicleta a 15 min.de la playa, igual lo recomiendo es un hotel muy lindo y agradable.
Claudia paola
Claudia paola, 10-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 7, 2022
Le secteur est en développement, il n’y a présentement pas beaucoup de restaurants et de services, mais l’établissement est impeccable et magnifique!