Carretera Cancun Tulum, Km 55.3, Playa del Carmen, QROO, 77710
What's nearby
Maroma Beach - 1 min walk
Paradise Beach - 11 min walk
Tres Rios Ecopark - 12 min drive
Cirque du Soleil Boutique at Vidanta Riviera Maya - 13 min drive
El Camaleón Mayakoba Golf Course - 18 min drive
Getting around
Cancun Intl. Airport (CUN) - 42 min drive
Cozumel Intl. Airport (CZM) - 15 miles/24.1 km
Free airport shuttle
Restaurants
Alberca - Pool - Bar - 16 min drive
Pajarito - 11 min drive
Chaya - 15 min drive
Bella Vista buffet restaurant - 16 min drive
Preferred Beach Club - 13 min drive
About this property
Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive
Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive offers a private beach and gives you access to onsite kayaking. 4 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in spa services at the spa. Serving international cuisine and offering ocean views, OVERWATER GRILL & WINE BA is one of 5 restaurants and 6 bars/lounges. Other highlights at this luxurious property include a free airport shuttle, a fitness center, and a terrace. Fellow travelers love the helpful staff.
All inclusive
All-inclusive room rates at Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Languages
English, Spanish
At a glance
Hotel size
30 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free secured, uncovered onsite self parking
Free secured, uncovered onsite valet parking
Transfers
Free airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
5 restaurants
6 bars/lounges
Room service (limited hours)
What to do
On a private beach
Volleyball
Kayaking
Personal watercraft (motorized)
Services
24-hour front desk
Facilities
Garden
Terrace
Fitness center
4 outdoor pools
Full-service spa
Banquet hall
Mediterranean architecture
Accessibility
Hardwood flooring in public areas
Hardwood flooring in room
Room amenities
Be entertained
55-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Free stocked minibar
Bathrobes and slippers
Iron/ironing board
Window screens
Sleep well
Bed sheets provided
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Phone
Electrical adapters/chargers
Food and drink
Meal delivery service
Free bottled water
More
Daily housekeeping
Access via exterior corridors
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa, NÁAY SPA. The spa is open daily.
Dining
OVERWATER GRILL & WINE BA - Overlooking the ocean, this fine-dining restaurant specializes in international cuisine. Reservations are required.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Frequently asked questions
Is there a pool at Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive?
Yes, there are 4 outdoor pools.
Are pets allowed at Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge.
Is there an onsite casino at Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (19-min drive) is nearby.
What is there to do at Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive and nearby?
Have fun during the warmer months with activities such as kayaking. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive also has 6 bars, a private beach, and a fitness center, as well as spa services and a garden.
Are there restaurants at or near Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive?
Yes, there are 5 onsite restaurants, featuring international cuisine and ocean views.
What's the area around Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive like?
Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive is a short 1-minute walk from Maroma Beach and 11 minutes' walk from Paradise Beach.
Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.8/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 14, 2025
Palafitos was amazing and beautiful. I can’t wait to come back
Gary
Gary, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 31, 2024
Me and my husband celebrated our 15 year anniversary and were treated like royalty throughout our whole trip. The staff treated us as if we were the only ones on the resort and were available for us 24/7 and always checked on us and our needs. El Dorado Resort was also very well maintained and had beautiful grounds, restaurants, beach, and pools.
Diane
Diane, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 26, 2024
This was the best resort I've stayed at. The attention to customer service was amazing. We had 2 butlers Samantha and Janet that they went over and beyond for us. From the beach service to the restaurant and room service we wanted for nothing. I've never been on a resort where the food was amazing every meal. Definitely can't wait to return.
Tannesha
Tannesha, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
Oct 23, 2024
The food was amazing
HENRIQUE
HENRIQUE, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 13, 2024
My wife and I just returned tonight from a 3 night stay for our 6th anniversary. I could never say enough how wonderful the bungalows were, how amazing the staff was (shout out to Aimee and Fernando!!!). Our stay was absolutely perfect, the food was amazing and the views are legitimately paradise.
Charles
Charles, 3-night romance trip
Verified Expedia guest review
6/10 Good
Oct 12, 2024
We booked elite bungalows on the water and yet four of the 10 ocean facing bungalow rooms have an ugly water barrier in front of ocean. It’s disappointing and also as it is misleading from photos on the hotel website. We were moved two rooms away yet it’s imperative the hotel needs to inform the consumer in advance to spending $1,800 a night! Staff is excellent but in no way can I recommend this property
sheila
sheila, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 11, 2024
Manuel
Manuel, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 28, 2024
WOW What an absolutely exceptional experience. The bungalows are luxurious and filled with peekaboo windows to the water below. The private balcony and pools are the cherry on top; if we were at the room I was in the pool. The outdoor shower and Jacuzzi tub make for the best bathing experiences. The service is absolutely top notch, our butlers Janet and Pilar went above and beyond to make sure our stay was as comfortable as possible. The Palafitos restaurant is a dining experience like no other. The multi course meals are works of art and if you are lucky enough to eat during a themed night, it is an experience you will literally never forget. The views are incredible and all amenities are easily accessible and readily available. You will absolutely not regret booking here, I cannot recommend this hotel higher. Before the end of our stay we were already planning our next stay here.
Jennifer
Jennifer, 5-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 28, 2024
Los bungalows están muy lindos , mucha tranquilidad,muy limpio todo, el personal muy atentos y serviciales , pienso que la calidad de la comida para el precio que pagamos debería de estar a otro nivel.
Magalys
Magalys, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 27, 2024
We had an amazing experience at the Palafitos. Everything and everyone exceeded our expectations. From the bellboy Alberto to our butlers Enrique and Fernando, they were all fantastic! Their service and constant attention was outstanding. The food was amazing and very well presented. The rooms unforgettable. I loved all of it. We had our own pool and beach. We were celebrating our 15 wedding anniversary and they made it very special. We had a private heart dinner by the beach and it was beautiful. We really enjoyed our stay. It was very romantic. Highly recommended for couples.
MAYKEL
MAYKEL, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 20, 2024
It has been an exceptional stay
Carlos
Carlos, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 19, 2024
Beautiful, great staff/service
Beautiful resort with great service. Our Butlers Samantha and William made sure we had everything we needed for a relaxing vacation. Shout out to the sommelier Miguel for giving advice on tequila and wine during our stay. There isn't much to do on the resort but if you want a relaxing stay Palafitos has it.
jaman
jaman, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 10, 2024
Very beautiful, excellent friendly staff, great food, very clean, very quiet, very safe.
Do not fall for the "sales consultation". Total waste of time and rip off. Stay clear no matter what they offer you.
Other than that very bad "sales" experience, the stay was wonderful. Don't feel bad to tell them no!
Perry parviz
Perry parviz, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 7, 2024
Jesus
Jesus, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 4, 2024
The staff, restaurant, hotel, and property was amazing. If I could give more than 5 stars I would!
Jake
Jake, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 20, 2024
Melissa
Melissa, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 16, 2024
We enjoyed a lot the Palafitos, it was an amazing experience, the staff so friendly, the food and drinks are great, overall 5 plus stars.
Juan
Juan, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 5, 2024
Exceptional!!! Wish we would’ve stayed longer than four days. The staff is very attentive and happy and so willing to accommodate. The best staff we’ve ever had at an all inclusive resort, the best location, the most restful!!!
Ryan
Ryan, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 13, 2024
scott
scott, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 9, 2024
Conceirges were amazing. Palafitos met every need and our stay was wonderful.
Maureen
Maureen, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 4, 2024
Yaquelin
Yaquelin, 4-night trip
Verified Expedia guest review
8/10 Very Good
Jun 16, 2024
Excelente comida , buen servicio … lo único q tienen q mejorar es el aire acondicionado en la hab , hacía calor por la noche
Alejandro
Alejandro, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 8, 2024
Resort was excellent we stayed in the Elite Overwater Bungalows and the view was amazing & Palafitos restaurant was outstanding overall 10 out of 10 will visit again