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Serenity Authentic Glamping Tulum

3.5 star property
Xpu-Ha beach hotel with spa and outdoor pool

Choose dates to view prices

Serenity Authentic Glamping Tulum offers a tranquil retreat by the sea. Treat yourself to a rejuvenating spa treatment, savor breakfast at one of two on-site restaurants, or simply unwind in the garden. Guests can also enjoy an outdoor pool with sun loungers and WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Spa
  • Bar
  • Pool
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Room service
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Arcade/game room

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is $71
$88 total
includes taxes & fees
Nov 10 - Nov 11

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for 1 King Bed, Garden View (Harmony Tent) 1

1 King Bed, Garden View (Harmony Tent) 1 | Premium bedding, minibar, in-room safe, desk

1 King Bed, Garden View (Harmony Tent) 1

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Premium bedding
Blackout drapes/curtains
Private bathroom
Minibar
In-room safe
Deck/patio
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Double Beds, Garden View (Harmony Tent)

Two Double Beds, Garden View (Harmony Tent) | View from room

Two Double Beds, Garden View (Harmony Tent)

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Soundproofed
Air conditioning
Premium bedding
Blackout drapes/curtains
Private bathroom
Minibar
In-room safe
Deck/patio
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 52 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for 1 King Bed, Jetted Tub, Garden View (Bliss Tent)

1 King Bed, Jetted Tub, Garden View (Bliss Tent) | Premium bedding, minibar, in-room safe, desk

1 King Bed, Jetted Tub, Garden View (Bliss Tent)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Deck/patio
Soundproofed
Private outdoor hot tub
Air conditioning
Premium bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
Deck/patio
Private hot tub
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Premium bedding
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Garden View (Harmony Tent)

1 King Bed, Garden View (Harmony Tent) | Premium bedding, minibar, in-room safe, desk

1 King Bed, Garden View (Harmony Tent)

8.0 out of 10
Very good
(2 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Premium bedding
Blackout drapes/curtains
Private bathroom
Minibar
In-room safe
Deck/patio
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

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The price is $439
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includes taxes & fees
Nov 10 - Nov 11
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About the neighborhood

Map
Carretera Federal Mz 21 Lote 18-4, Solidaridad, Xpu-Ha, QROO, 77733

What's nearby

  • Cenote Azul - 1 min drive - 1.8 km
  • Ecopark Kantun Chi - 2 min drive - 2.9 km
  • Xpu-ha Beach - 2 min drive - 2.2 km
  • Cenote Cristalino - 2 min drive - 2.5 km
  • Puerto Aventuras Marina - 5 min drive - 6.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 64 min drive
  • Tulum Intl. Airport (TQO) - 76 min drive
  • Cozumel Intl. Airport (CZM) - 21.5 miles/34.6 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Strikers Sports Bar - ‬3 min drive
  • ‪Carey Lobby Bar - ‬5 min drive
  • ‪Tokyo - ‬3 min drive
  • ‪Jaguar's Discotheque - ‬3 min drive
  • ‪Capri - ‬3 min drive

About this property

Serenity Authentic Glamping Tulum

Serenity Authentic Glamping Tulum is a great choice for your beach stay in Xpu-Ha. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Mystic, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a snack bar/deli, and a terrace.

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (2 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Fishing nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Arcade/game room
  • Full-service spa

Room amenities

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Deck or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps.

Dining

Mystic - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Serenity Beach Club - Onsite theme restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 13 per person
  • Airport shuttle service is offered for an extra charge of USD 120 per person

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 0123008fb13a8

Also known as

Serenity Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha
Serenity Luxury Tented Camp Xperience Hotels Hotel
Serenity Luxury Tented Camp Xperience Hotels Xpu-Ha
Serenity Luxury Tented Camp Xperience Hotels
Serenity Eco Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha
Serenity Eco Luxury Tented Camp Xperience Hotels Hotel
Serenity Eco Luxury Tented Camp Xperience Hotels Xpu-Ha
Serenity Eco Luxury Tented Camp Xperience Hotels
Serenity Luxury Tented Camp by Xperience Hotels
Serenity Tented Camp by Xperi

Frequently asked questions

Does Serenity Authentic Glamping Tulum offer free cancellation for a full refund?

Yes, Serenity Authentic Glamping Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Serenity Authentic Glamping Tulum?

Yes, there's an outdoor pool.

Are pets allowed at Serenity Authentic Glamping Tulum?

Sorry, pets aren't allowed.

Is parking offered on site at Serenity Authentic Glamping Tulum?

Yes, there's free self parking.

Is airport shuttle service offered by Serenity Authentic Glamping Tulum?

Yes, an airport shuttle is available. The charge is USD 120 per person.

What are the check-in and check-out times at Serenity Authentic Glamping Tulum?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Serenity Authentic Glamping Tulum and nearby?

Have fun during the warmer months with activities nearby such as fishing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Serenity Authentic Glamping Tulum also has 2 bars and spa services, as well as an arcade and a garden.

Are there restaurants at or near Serenity Authentic Glamping Tulum?

Yes, there are 2 onsite restaurants, featuring international cuisine.

Does Serenity Authentic Glamping Tulum have any outdoor private spaces?

Yes, every room features a deck or patio.

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Reviews

Serenity Authentic Glamping Tulum Reviews

8.8

Excellent

9.4

Cleanliness

8.2

Location

8.8

Staff & service

9.2

Eco-friendliness

9.0

Property conditions & facilities

Popular mentions

Service staff
Beach
Food
Camping
Children
Ambience
Drinks
Walking
Spa
Air conditioning

Reviews

8/10 Very good

Peaceful location
Pedro, 4-night trip

10/10 Exceptional

Staff excellent, price not really expensive , accessible to beach , you can also use public transport if you want to go to playa de Carmen where you can go to Cozumel and swimming pool very good
Nidzfar Julkarnain, 4-night trip

10/10 Exceptional

Much nicer than expected!

So much nicer than expected! Grounds are gorgeous and lots of very thoughtful details through the walkways to the “rooms” we really enjoyed and would come back for sure.
Patrick, 1-night trip

10/10 Exceptional

I liked property
Guadalue, 1-night trip

8/10 Very good

Our room could not have been better. It exceeded my expectation. The restaurant was a disappointment. I'm an early riser and waiting until 8:00am for coffee was inconvenient. Also the breakfast menu was limited and not great.
Susan, 3-night trip

4/10 Fair

There were at least 10 kids runnning around it was too noisy. Its suppsed to be a relaxing property. It wss not The hotel was full you could see the staff was overwhelmed at dinner time. The food is very boring
Daniela daniel, 1-night trip

10/10 Exceptional

I LOVED IT !!! :) I still did not get a refund for my car rental though .

6/10 Good

Glamping camping

The concept is great but the tents proved to be noisy and lacking privacy. The beach club closed early meaning sunset drinks were not an option. Food was awful and vastly overpriced but there are plenty of better options nearby. People were lovely and service was fine but in poor weather or if you don’t have a rental car to offer independence it would not have been a wise choice for us.
Michael, 6-night trip

6/10 Good

Muy calurosa

La experiencia fue cómoda en cuanto a la cama y amenidades, pero se encerraba demasiado calor por el tipo de material de la tienda a pesar de que tiene aire acondicionado
1-night trip

10/10 Exceptional

Se vive una tranquilidad impresionante y se escucha la naturaleza. A pesar de que es epoca de sargazo nos dieron opciones de actividades muy cerca (caminando) para tener una muy buena estancia.
Monica, 1-night trip

8/10 Very good

El lugar es agradable y cómodo, no se siente mucha privacidad por el hecho de ser glamping, pero una vez que te acostumbras es igual que cualquier otro hospedaje...
Jesus Salazar, 5-night trip

10/10 Exceptional

Lovely feel, grounds and staff plus a pretty stretch of beach. Earplugs are provided for road noise which seemed minor except aroun 5am.
Benjamin, 1-night trip

10/10 Exceptional

Very good
Seungwoo, 1-night trip

10/10 Exceptional

Awesome beach super close and walking distance to Cenote Minotaur
Noah, 3-night trip

10/10 Exceptional

Súper bonito para relajarse y pasarla bien
OSCAR PAOLO ALEGRIA, 1-night trip

10/10 Exceptional

Love this place. Will come back
Olena, 6-night trip

10/10 Exceptional

Had a great time
Estefania, 7-night trip

2/10 Poor

Do not stay here

My advice to potential customers - DO NOT STAY HERE. This is by far the worst place we stayed during our time in Mexico. The staff, with exception of the individual serving breakfast, are incompetent fools. The ambience, well if you enjoy the constant sound of high speed lorries hurtling down the dual carriageway 24 hours a day, you may enjoy. We did not. It should also be noted that from 6pm you have no access to food, restaurants, drinks, bars, nothing. You may as well be stranded at sea. For our stay, we were treated to noisy neighbours in adjacent tents. Then, for over 24 hours there was zero electricity or running water. We couldn’t shower. We couldn’t brush our teeth. We couldn’t even see 10cm in front of us after sunset. They did nothing to mitigate this for the guests. Their incompetence shining through yet again. Our stay became untenable, who can put up with this for the amount they charge per night, we decided to leave a day early and it was agreed that if we contacted hotels.com we would be able to receive a refund for the final night of our stay. Hotels.com then tried to contact Serenity to confirm but Serenity refused to respond. We’ve messaged Serenity, they’ve refused to respond to us also. These people are untrustworthy, dishonest, and dishonourable. They displayed a complete lack of customer service when it most needed. The meaning of ‘Serenity’ is the state of being calm, peaceful, and untroubled. They should probably change their name.
Grant, 4-night trip

8/10 Very good

Personal buen servicio, el servicio regular de esa Zona en Quintana Roo. Tienes privacidad, el lugar es exótico y encantador, pero, en la noche es inesperado lo que pueda pasar, las paredes de las habitaciones al ser concepto "glamming" pues obviamente, no es pared y se escucha todo y pues ya pasadas alas 11pm había alguien gritando como de fiesta y otro huésped gritando para callar a ese otro alguien (pudo haber sido en otro hotel), pero recuerden las paredes son de lona. Al ser un área en la selva, la luz eléctrica es de generador y el aire acondicionado de mi habitación se apagaba y lo estuvimos prendiendo toda la noche. Fuera de eso la verdad me gustó, limpio, serviciales, acogedor, 8 de 10.
CHRISTIAN ALEJANDRA, 1-night trip

8/10 Very good

Very nice experience for Glamping.
Jose, 2-night trip

10/10 Exceptional

Bastente agradable
Luis, 4-night trip

8/10 Very good

Great getaway to slow down and get in nature. Loved the tents, beach and experience. Unfortunately restaurant is painfully slow, with poor service over priced. Other than that, it’s a quaint little getaway!
Ryall, 2-night trip

2/10 Poor

La respuesta de la administración respecto de las fallas en el servicio de agua y electricidad fue terrible. La propiedad se encuentra verdaderamente descuidada y con muy bajo mantenimiento. La administración solo pone excusas y no atiende o compensa por las malas condiciónes.
Julian Federico Blackaller, 5-night trip

6/10 Good

I booked a room for 4 people and found out about extra charges when I arrived. The price on expedia is different than the property. I was disappointed when I could not change my expedia reservation to get a discounted rate for additional people.
Robin, 5-night trip

8/10 Very good

Such a gem of a place! Tents, setting and beach all amazing! Hugo on the beach was the best waiter! The only downfall was the food in the restaurant at the hotel (beach was great). Poor food quality, over-priced and wait time over 60 minutes for dinner. Try that with kids - you want to stab your eye out with a fork. You don’t have many options down there for food as you’re isolated. If we did it again we would pack some fridge-friendly meals and avoid the restaurant all together. If they improved this aspect of the hotel it would be a 5 star Glamping experience!
Ryall, 1-night trip