Av. Héroes 169, Entre Andador Efraín, Aguilar y Mahatma Gandhi, Centro, Chetumal, QROO, 77000
What's nearby
Museum of Maya Culture - 1 min walk - 0.2 km
Palacio de Gobierno - 17 min walk - 1.4 km
Chetumal Ferry Terminal - 18 min walk - 1.5 km
Palacio Municipal De Othon P. Blanco - 18 min walk - 1.5 km
Explanada de la Bandera - 19 min walk - 1.6 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 5 min drive
Corozal (CZH) - 38 min drive
Restaurants
Restaurante " los Cocos - 2 min walk
Brew Bar Cafe Chetumal - 7 min walk
Backery & Coffee Casa Vanilah - 3 min walk
Tortas y Tacos al Pastor "Don Miguel - 1 min walk
La Peninsula - 1 min walk
About this property
Hotel Juliet
Enjoy your visit to Chetumal with a stay at Hotel Juliet. For a bite to eat, guests can check out Arquelin, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a garden.
Languages
English, Spanish
At a glance
Hotel size
37 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 12:30 PM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Arquelin - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Parking
Parking height restrictions apply
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Juliet Chetumal
Hotel Juliet
Juliet Chetumal
Hotel Juliet Chetumal, Mexico - Quintana Roo
Hotel Juliet Hotel
Hotel Juliet Chetumal
Hotel Juliet Hotel Chetumal
Frequently asked questions
Does Hotel Juliet offer free cancellation for a full refund?
Yes, Hotel Juliet does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Juliet?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Juliet?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Juliet?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 12:30 PM. Contactless check-out is available.
What is there to do at Hotel Juliet and nearby?
Hotel Juliet has a garden.
Are there restaurants at or near Hotel Juliet?
Yes, Arquelin offers international cuisine.
What's the area around Hotel Juliet like?
Hotel Juliet is in the heart of Chetumal, a short 1-minute walk from Museum of Maya Culture and 17 minutes' walk from Palacio de Gobierno.
Hotel Juliet Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 12, 2024
Albert
Albert, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Mar 12, 2024
I liked the staff, very friendly. Didnt like that wifi was not working most times.
Alba
Alba, 1-night family trip
Verified Expedia guest review
2/10 Poor
Feb 12, 2024
Not friendly Nor Accommodating
The receptionist was not friendly, the reservations were missed from the books and he blamed that we booked late where he had stated moments prior that some people came in just a while ago. He also stated there was no difference in price for a standard room versus a suite which is false as we booked a standard and suite last time. Later on he gave only two towels per room, we had visited this hotel 2-3 weeks prior and they gave us 3 towels per room, it was a different receptionist at this time. The receptionist that gave bad service was Santiago, so be aware. We stayed one night in one room in the end because of his crappy service.
Shumari
Shumari, 2-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Feb 3, 2024
Enjoy
Robert
Robert, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 13, 2024
Dane
Dane, 1-night trip
Verified Expedia guest review
6/10 Good
Dec 30, 2023
Terence
Terence, 1-night trip
Verified Expedia guest review
2/10 Poor
Dec 26, 2023
Terrible no lo recomiendo no hay internet no hay cable pesimo
paola
paola, 4-night trip
Verified Expedia guest review
8/10 Very Good
Oct 29, 2023
Inexpensive. Internet was unusable in room, which meant the TV was unusable in the room, as there was no cable or local channels.
Benjamin
Verified Expedia guest review
8/10 Very Good
Aug 29, 2023
Decent for short term stay
The room was spacious, however only had one sofa which the photos showed 2. We had to keep logging into the wifi as it disconnected whenever our devices were locked. The beds were a bit on the hard side which was kind of uncomfortable but the ac was working well. Besides all that the staff were very friendly and the stay was good.
Shumari
Shumari, 2-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Jul 14, 2023
Luigi
Luigi, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 8, 2023
Alvin
Alvin, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jun 20, 2023
The place is great but the security dogs at the premises were barking loudly in the early morning.
Carmita
Carmita, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 28, 2022
Stay was great. Excellent customer service.
Ceon
Verified Expedia guest review
8/10 Very Good
May 30, 2022
Good enough
Good enough. Clean and comfortable. Close to the things I needed. One night the city block was without power and they moved us to a different hotel for the night.
David W
David W, 6-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Apr 9, 2022
Friendly service, easy check in, well located.
Martha C
Martha C, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Jan 3, 2022
Would stay there again
Nice place. Only thing is some of the sheets they use are past their time of service. I'm guessing they cant afford to replace them. Who knows.
David W
David W, 8-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Jan 29, 2020
Huge rooms
Gigantic rooms, very clean and quiet. Drive right into the hotel past the front desk for parking (for only 4-5 cars). Very very soft bed that makes a lot of noise. Excellent staff, great location
marilyn
marilyn, 1-night trip with friends
Verified Hoteles.com guest review
6/10 Good
Dec 16, 2019
Great location, great value for money, and clean.
Good for an overnight stay in Chetumal
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 13, 2019
Good location and service
I actually ended up at this place because my original hotel room fell through. I was expecting the worst due to the price, but I was pleasantly surprised. The bed was firm, the AC worked great, and I was able to walk to a nearby pharmacy and restaurants for essentials. The hotel manager was extremely patient with my lack of Spanish when I was trying to figure out how to get to Belize at 5 in the morning.
Jardin
Jardin, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 25, 2019
The property was ok the thing i like it was right in town and u can walk to go shopping
Chetu
Chetu, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 16, 2019
Friendly staff and free parking and the room was clean. The ac worked well.
Verified traveler
1-night romance trip
Verified Orbitz guest review
8/10 Very Good
May 28, 2019
Frontdesk was very helpful. They allowed us to stay pass checkout time in the room.
Verified traveler
1-night romance trip
Verified Orbitz guest review
8/10 Very Good
May 4, 2019
Suite at Hotel Juliet
My stay was good! The hotel was clean and the bathroom shower was spacious. I loved that the floor tile in the bathroom was not the slippery type. I wish they would build a pool because it is such a nice hotel to not have access to one. Overall it was lovely.
Shumari
Shumari, 3-night trip with friends
Verified Hoteles.com guest review
8/10 Very Good
Oct 8, 2018
It was centrally located. Very nice. Clean and friendly staff.
Sarah
Sarah, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jan 13, 2018
Nice, Central location & business areas, good par
Good experience, good quality 4 the price, Well located