Ocean Allure Costa Mujeres - Adults Only - All Inclusive

Propiedad de 5.0 estrellas
Propiedad frente a la playa en Costa Mujeres con 8 restaurantes y 5 piscinas al aire libre

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Ocean Allure Costa Mujeres - Adults Only - All Inclusive es una excelente opción para tu estadía en la playa en Costa Mujeres. Los huéspedes que quieran relajarse pueden disfrutar de masajes, mientras que aquellos que quieran pasar un día lleno de diversión pueden visitar una de 5 las piscinas al aire libre y la piscina con una corriente suave. Hay 8 restaurantes para ir a comer y 2 bares junto a la piscina que ofrecen tragos deliciosos. En esta propiedad de lujo, podrás disfrutar de 10 bares, una sala de fitness y una terraza.

Opiniones

8,8 de 10
Excelente

Servicios principales

  • Piscina
  • Desayuno incluido
  • Spa
  • Estacionamiento gratis
  • Wifi gratuito
  • Restaurantes

Servicios principales (12)

  • Servicio de limpieza diario
  • En la playa
  • 8 restaurantes y 2 bares junto a la piscina
  • 10 bares
  • 5 piscinas al aire libre y piscina con una corriente suave
  • Sala de fitness
  • Servicio a la habitación
  • Cafetería
  • Servicios de spa
  • Centro de conferencias
  • Salas de reuniones
  • Terraza

Siéntete como en casa (6)

  • Baño privado
  • Jardín
  • Terraza
  • Servicio de limpieza diario
  • Cortinas blackout
  • Ascensor
El precio actual es de COP 1.688.580
COP 2.043.169 en total
impuestos y cargos incluidos
25 ene. - 26 ene.

Opciones de habitación

Filtros disponibles para las habitaciones
Mostrando 8 de 8 habitaciones

Suite junior, vista al jardín

9,8 de 10
Excepcional
(6 opiniones)

Aspectos destacados

Aire acondicionado con control
Productos del minibar gratuitos
Cortinas blackout
Ventilador de techo
Habitación separada
Batas
Baño privado
Secador de pelo
  • 53 m²
  • 1 habitación
  • 4 personas
  • 1 cama King size y 1 sofá cama doble o 2 camas individuales y 1 sofá cama doble

Suite junior, vista a la piscina

Aspectos destacados

Aire acondicionado con control
Productos del minibar gratuitos
Cortinas blackout
Ventilador de techo
Habitación separada
Batas
Baño privado
Secador de pelo
  • 53 m²
  • 1 habitación
  • 4 personas
  • 1 cama King size y 1 sofá cama doble o 2 camas individuales y 1 sofá cama doble

Suite junior, vista al mar

Aspectos destacados

Aire acondicionado con control
Productos del minibar gratuitos
Cortinas blackout
Ventilador de techo
Habitación separada
Batas
Baño privado
Secador de pelo
  • 53 m²
  • 1 habitación
  • Vista al mar
  • 4 personas
  • 1 cama King size y 1 sofá cama doble o 2 camas individuales y 1 sofá cama doble

Swim Up Junior Suite

Aspectos destacados

Aire acondicionado con control
Productos del minibar gratuitos
Cortinas blackout
Ventilador de techo
Habitación separada
Batas
Baño privado
Secador de pelo
  • 53 m²
  • 1 habitación
  • 4 personas
  • 1 cama King size y 1 sofá cama doble o 2 camas individuales y 1 sofá cama doble

Privilege Junior Suite

10,0 de 10
Excepcional
(1 opinión)

Aspectos destacados

Aire acondicionado con control
Salón Club
Productos del minibar gratuitos
Menú de almohadas
Ropa de cama de alta calidad
Habitación separada
Ventilador de techo
Cortinas blackout
  • 60 m²
  • 1 habitación
  • 4 personas
  • 1 cama King size y 1 sofá cama doble o 2 camas individuales y 1 sofá cama doble

Privilege Junior Suite Sea View

Aspectos destacados

Aire acondicionado con control
Salón Club
Productos del minibar gratuitos
Menú de almohadas
Ropa de cama de alta calidad
Habitación separada
Ventilador de techo
Cortinas blackout
  • 60 m²
  • 1 habitación
  • Vista al mar
  • 4 personas
  • 1 cama King size y 1 sofá cama doble o 2 camas individuales y 1 sofá cama doble

Privilege Swim Up Junior

8,0 de 10
Muy buena
(1 opinión)

Aspectos destacados

Aire acondicionado con control
Salón Club
Productos del minibar gratuitos
Menú de almohadas
Ropa de cama de alta calidad
Ventilador de techo
Cortinas blackout
Batas
  • 60 m²
  • 4 personas
  • 1 cama King size y 1 sofá cama doble o 2 camas individuales y 1 sofá cama doble

Privilege Master Suite Ocean Front

10,0 de 10
Excepcional
(1 opinión)

Aspectos destacados

Área de comedor separada
Aire acondicionado con control
Salón Club
Productos del minibar gratuitos
Menú de almohadas
Ropa de cama de alta calidad
Habitación separada
Ventilador de techo
  • 108 m²
  • 1 habitación
  • Vista al mar
  • 4 personas
  • 1 cama King size y 1 sofá cama doble

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Información de la zona

Mapa
SM 006, MZA 002, LT 001, PLAYA CONDOMINIO MAESTRO COSTA, Costa Mujeres, QROO, 77400

Puntos de interés

  • Club de golf de Playa Mujeres - 7 min en auto - 6.4 km
  • Playa Mujeres - 10 min en auto - 7.8 km
  • Terminal de ferris Punta Sam - 12 min en auto - 10.2 km
  • Playa de Punta Sam - 12 min en auto - 10.2 km
  • Zona Arqueológica El Meco - 15 min en auto - 13.1 km

Opciones de transporte

  • Aeropuerto Internacional de Cancún (CUN) a 50 minutos en auto

Restaurantes

  • ‪So Cal Gourmet Food Emporium - ‬15 min a pie
  • ‪Grand Caribe - ‬19 min a pie
  • ‪Kulinarium Riu Latino - ‬4 min en auto
  • ‪Velvet - ‬4 min en auto
  • ‪The Shores Restaurant - ‬15 min a pie

Acerca de esta propiedad

Ocean Allure Costa Mujeres - Adults Only - All Inclusive

Ocean Allure Costa Mujeres - Adults Only - All Inclusive es una excelente opción para tu estadía en la playa en Costa Mujeres. Los huéspedes que quieran relajarse pueden disfrutar de masajes, mientras que aquellos que quieran pasar un día lleno de diversión pueden visitar una de 5 las piscinas al aire libre y la piscina con una corriente suave. Hay 8 restaurantes para ir a comer y 2 bares junto a la piscina que ofrecen tragos deliciosos. En esta propiedad de lujo, podrás disfrutar de 10 bares, una sala de fitness y una terraza.

Todo incluido

Este hotel todo incluido ofrece un régimen de todo incluido. Por lo tanto, los alimentos y las bebidas están incluidas en el precio de la habitación (pueden aplicarse restricciones).

Propinas e impuestos

Las propinas están incluidas. Se aceptan propinas adicionales a discreción del cliente.

Alimentos y bebidas

Todas las comidas del buffet y a la carta, y los snacks están incluidos

Actividades en tierra

Sala de fitness

Cursos, clases y juegos

Aeróbic

Datos generales

DONE

Tamaño del hotel

    • 599 habitaciones
DONE

Check-in/check-out

    • Horario de check-in: 15:00-23:00
    • Edad mínima para hacer el check-in: 18
    • Check-out: 12:00
DONE

Instrucciones especiales para el check-in

    • El personal de recepción recibirá a los huéspedes cuando lleguen a la propiedad.
    • No es posible hacer el check-in después de hora en esta propiedad.
    • La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.
DONE

Requisitos para hacer el check-in

    • Es obligatorio dejar un depósito en efectivo, con tarjeta de débito o con tarjeta de crédito para cubrir gastos imprevistos
    • Es posible que se solicite una identificación oficial válida
    • La edad mínima para hospedarse en esta propiedad es de 18 años.
    • La edad mínima para hacer el check-in es de 18 años
DONE

Mascotas

    • No se aceptan mascotas ni animales de servicio
WIFI

Internet

    • Wifi gratis en las zonas comunes
    • Wifi gratis en las habitaciones con una velocidad de 50 Mbps o más
LOCAL_PARKING

Estacionamiento

    • Estacionamiento con valet parking gratuito en la propiedad
    • Estacionamiento con valet parking en la propiedad con capacidad limitada
DONE

Más información

    • Áreas designadas para fumadores
    • Solo para adultos

Servicios en la propiedad

Alimentos y bebidas

  • Desayuno buffet incluido todos los días de 07:00 a 11:00
  • 8 restaurantes
  • 10 bares
  • 2 bares junto a la piscina
  • Cafetería
  • Café y té en las áreas comunes
  • Servicio a la habitación con horario limitado

Actividades

  • En la playa
  • Clases de gimnasia
  • Clases de pilates
  • Pista de bowling
  • Entretenimiento nocturno

Trabajo a distancia

  • Salas de reuniones
  • Centro de conferencias

Servicios

  • Recepción abierta las 24 horas
  • Servicios de concierge
  • Asistencia turística y para la compra de entradas
  • Servicio de tintorería/lavandería
  • Salón de belleza
  • Resguardo de equipaje
  • Atención en varios idiomas
  • Camas de piscina con cargo
  • Sombrillas de piscina
  • Paquetes románticos

Instalaciones

  • Año de construcción: 2024
  • Cajero automático o servicios bancarios
  • Caja de seguridad en la recepción
  • Jardín
  • Terraza
  • Piano
  • Sala de fitness
  • 5 piscinas al aire libre
  • Tiendas de marca en la propiedad
  • Servicios de spa
  • Piscina con corriente suave
  • Área de entretenimiento al aire libre

Facilidades de acceso

  • Ascensor
  • Acceso para silla de ruedas
  • Mostrador del concierge con acceso para silla de ruedas
  • Rampa para ascensores
  • Rampa en la entrada principal
  • Entrada bien iluminada

Servicios de la habitación

Para tu comodidad

  • Ambientes climatizados con aire acondicionado
  • Ventilador de techo
  • Minibar con artículos gratuitos
  • Batas y pantuflas

Buen sueño

  • Cortinas blackout
  • Ropa de cama

Higiene

  • Baño privado
  • Bañera o ducha
  • Jabón y shampoo
  • Secador de pelo
  • Toallas
  • Papel higiénico

Opciones de conexión

  • Escritorio
  • Wifi gratis con una velocidad de 50 Mbps o más
  • Llamadas locales gratuitas
  • Cargadores/adaptadores eléctricos

Alimentos y bebidas

  • Agua embotellada gratuita

Más

  • Todos los días
  • Caja de seguridad en la habitación
  • Acceso por pasillos exteriores

Características especiales

Spa

Relájate y disfruta de los servicios de spa en la propiedad. Los servicios incluyen masajes.

Restaurante

Corales Buffet: buffet en la propiedad.
Sakura Teppanyaki: restaurante temático en la propiedad. Abre todos los días.
La Locanda: restaurante temático en la propiedad. Abre todos los días.
Margarita: restaurante temático en la propiedad. Abre todos los días.
Steak House: restaurante de carnes en la propiedad. Abre todos los días.

Cargos y políticas

Piscina, spa y gimnasio (si corresponde)

  • Para los tratamientos de spa es necesaria una reservación previa, que se puede realizar llamando a la propiedad antes de la llegada, utilizando el número que figura en la confirmación de la reservación.

Política

Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.
Esta propiedad acepta tarjetas de crédito y efectivo.
Tarjetas de crédito aceptadas: Visa, Mastercard y American Express

También se le conoce como:

Ocean Costa Mujeres
Ocean Azure Costa Mujeres - All Inclusive

Preguntas frecuentes

¿Hay una piscina en Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Sí, hay 5 piscinas al aire libre.

¿Se aceptan mascotas en Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

No se permiten mascotas ni animales de servicio.

¿Cuáles son los horarios de check-in y check-out en Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Horario de check-in: 15:00-23:00. Check-out: 12:00.

¿Hay un casino dentro de Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

No, este hotel todo incluido no tiene casino. Sin embargo, PlayCity Casino (20 minutos en auto) y Royal Yak Casino y Sports Book (21 minutos en auto) están cerca.

¿Qué actividades hay para hacer en Ocean Allure Costa Mujeres - Adults Only - All Inclusive y sus alrededores?

Las actividades recreativas dentro de las instalaciones de Ocean Allure Costa Mujeres - Adults Only - All Inclusive incluyen clases de aeróbic, bowling y pilates. Date un chapuzón en una de las 5 piscinas al aire libre o disfruta de las otras instalaciones de este resort, que cuenta con 2 bares junto a la piscina y 10 bares. Ocean Allure Costa Mujeres - Adults Only - All Inclusive también cuenta con una sala de fitness, servicios de spa y un jardín.

¿Hay restaurantes en Ocean Allure Costa Mujeres - Adults Only - All Inclusive o en los alrededores?

Sí, hay 8 restaurantes en la propiedad.

Opiniones

Opiniones de Ocean Allure Costa Mujeres - Adults Only - All Inclusive

8,8

Excelente

9,6

Limpieza

9,0

Servicios

9,6

Personal y atención

9,4

Cuidado del medio ambiente

9,0

Estado de la propiedad e instalaciones

Opiniones

6/10 Bueno

La habitación muy bonita , el hotel bonito El servicio más o menos . Quizá xq está recién inaugurado , algunos meseros y otras personas de la recepción no muy amables
Rocío del Carmen, viaje de 4 noches
Opinión verificada de un huésped de Expedia

10/10 Excepcional

El hotel es increíble, nuevo, muy amplio, lleno de actividades, la comida espectacular y el servicio maravilloso! El buffet en los Corales buenísimo y Bryham y Diego te hacen sentir como en casa, Pablo en el Steak House es maravilloso, siempre dando un extra, Rubén en el Pez Dama dando las mejores recomendaciones para comer (no dejes de probar los tacos baja), Gerardo en el japonês hace que la experiencia sea inolvidable, la comida en el Blue Moon es deliciosa, especificamente el risotto. Las actividades en la alberca están super divertidas, Janet y Jimena lo hacen increíble, de verdad hacen que te animes y no quieras perderte ninguna clase y Eduardo siempre al pendiente tuyo para cualquier bebida que necesites! Definitivamente regresaremos pronto!
Maura, viaje de 4 noches en familia
Opinión verificada de un huésped de Hoteles.com

10/10 Excepcional

Excelente servicio al cliente, en especial concierge con una atención súper linda al igual que personal de los restaurantes y de la playa. El hotel está hermoso con un diseño de interiores impecable y la comida muy rica. Perfecto lugar para descansar en Costa Mujeres!
Edna, viaje de 1 noche
Opinión verificada de un huésped de Expedia

10/10 Excepcional

Todo exelente el hotel es nuevo asi que estaba muy tranquilo Pero intalaciones y elmlugar esta super
Sandra elena, viaje de 4 noches
Opinión verificada de un huésped de Hoteles.com

8/10 Muy bueno

Jessica, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com

8/10 Muy bueno

This would have been a 5 star except for a few issues. 1. our room AC did not work properly. The thermostat did not change the temperature at all. First night it was ice cold, probably around 15-16 C. We needed extra blankets to keep warm. The front desk sent someone as soon as we complained the next day, but they fixed it by keeping the room at a constant 24-25C. Still the thermostat didn't work. The next day they sent someone to fix it (at our request). He did something and said to wait 20 minutes and it should have changed the temp to a comfortable 21-22C. Nope. Next day we went to front desk and explained the thermostat still didn't work. They would not do anything else about it. Their solution was to offer us an extended checkout time to 2:30. While this was appreciated it didn't solve the problem. The next day we had water dripping from the ceiling in the bathroom on to the floor. Management asked us to move to a new room, which we did. Bingo, the Thermostat worked in this room. 2. Entertainment was mediocre in my opinion. 3. Gym equipment was just OK, a brand I had never heard of. The weight machines were good. The exercise bike not very smooth but not terrible. The good: 1. nice big clean pools 2. great food 3. very attentive staff 4.All kinds of places to sit in shaded areas around the pools and on the beach. 5. beach had very nice sand and they had a life guard. They get very little seaweed. It was windy every day so the waves were a little rough to enjoy a swim.
William Gordon, viaje de 7 noches
Opinión verificada de un huésped de Expedia

8/10 Muy bueno

clean room, amenities and staff!
Farida, viaje de 5 noches en familia
Opinión verificada de un huésped de Expedia

8/10 Muy bueno

We were there Jan 2-9 and they just opened Dec. 3,2025. It was a soft opening so they were still trying to understand what if any improvements needed to be done. Rooms are large, property decor is beautiful and plenty of food selection at the many restaurants. Minor issues with A/C unit but not a major problem. Highly recommend staying at the resort. Upgrade to the Privilege suite which has a butler, private pool and beach and their own restaurant.
John, viaje romántico de 7 noches
Opinión verificada de un huésped de Expedia

6/10 Bueno

We had a mixed experience at Ocean Allure. The rooms are clean, spacious, and very comfortable. If you are lucky enough to have a room with a beach view, it is absolutely worth it. The beach itself is wonderful. Plenty of loungers, relaxed atmosphere, and very well maintained. Breakfast is good with enough variety to start the day well. The coffee at Mike’s is outstanding, truly one of the highlights of our stay. Unfortunately, the dinner experience is extremely disappointing. There are not enough dining options, the quality of the food is poor, and the organization is chaotic. Reserving a table is unnecessarily difficult and frustrating. This is not what you expect from a resort at this level. The dinner concept really needs to change, because in its current state it seriously affects the overall experience. This should not be happening at a hotel like this.
Sanne, viaje romántico de 7 noches
Opinión verificada de un huésped de Expedia

10/10 Excepcional

It’s very clean resort . The food and drinks are excellent . We have been coming to Mexico for the last 23 years this is one of the best resort . Thanks to Hector he is very friendly guy . Will come back again
Amrinder Singh, viaje de 4 noches
Opinión verificada de un huésped de Expedia

10/10 Excepcional

This place was just what we needed. We came here for some rest and relaxation and that is exactly what we got. If you are looking for a party resort, this place is not for you! It’s still very new and not everything is complete or worked out. We expected a few hiccups and they didn’t bother us. The rooms: We got a privilege ocean view room. It was worth the extra $$. It was ridiculously spacious with tons of closet space, living area, 2 full bathrooms, and an amazing view. The bed was amazing. Firm but very comfortable. I did not like the pillows. They flattened quickly. Let me just say their air conditioner was set on Artic. Thankfully you can adjust it. The staff: Most of the staff was very friendly, attentive, responsive, and went that extra mile to make sure you felt taken care of. I want to send a shout out to our butler, Andres. He took care of all our dinner reservations and other scheduling needs. Little touches like drinks and sweets sent to the room was lovely. Isua, Emilio, Leticia were fantastic in the privilege pool. Some of the wait staff took a long time getting drinks and stuff (25+ minutes) but we knew with them, it was done! The started realizing we would come at a certain time and already had towels and chairs waiting on us! Daniel at Sakura- not only is this probably our favorite restaurant, but Daniel was absolutely the best waiter we had. This man has waiting down to a fine art! He was just that good! Henry- at the Piano Bar made the best drinks I had
Shasta, viaje romántico de 5 noches
Opinión verificada de un huésped de Expedia

10/10 Excepcional

The best staff,
Timothy, viaje romántico de 14 noches
Opinión verificada de un huésped de Expedia

10/10 Excepcional

What stood out the most was the staff, Antonio, Janet, Hector, and Maria!! They were all outstanding were their service and interactions! Always in a good mood and wanting to be helpful or have fun! On top of the staff the food/drinks were very good! Privilege restaurant was my favorite! The rooms were Always clean and restocked! Games and activities were fun and very involved! Overall great vacation stay!
Braydn, viaje de 7 noches entre amigos
Opinión verificada de un huésped de Expedia

4/10 Regular

.
Ericka, viaje de 4 noches
Opinión verificada de un huésped de Expedia

10/10 Excepcional

Everything was excellent! Very beautiful beaches. Friendly staff, great food, couldn’t have been a better trip
William, viaje de 3 noches
Opinión verificada de un huésped de Expedia

10/10 Excepcional

Everything about this resort was amazing. Food and drinks was amazing. Even went to a silent party and the bar and it was so much fun. As a upcoming resort i definitely recommend coming here
Ana Veronica, viaje de 3 noches en familia
Opinión verificada de un huésped de Expedia

8/10 Muy bueno

Our stay at Ocean Allure. Was great! Resort was very clean and wasn’t over populated due being a very new resort also making it a laid back vacation. Staff were very pleasant. I would like to give a big thanks to Alessa! She helped me make reservations for my wedding anniversary, get flowers, and decorated our room to surprise my wife! Thanks for all your help Alessa!
Steve, viaje de 1 noche
Opinión verificada de un huésped de Expedia

10/10 Excepcional

We had a great stay during the week between Christmas and New Years. Every staff member we met was amazing, courteous and friendly. The room was lovely and spacious with plenty of storage. The pools and beach were perfect. One tip - upgrading to Privilege status is worth it. It is very hard to get a dinner reservation if you are not Privilege, where the butlers make the reservation for you! If you are looking to relax and unwind you will be happy at Ocean Allure!
Risa, viaje romántico de 5 noches
Opinión verificada de un huésped de Expedia

6/10 Bueno

Originally we booked 3 rooms for 5 people. Few days after making the reservation we wanted to add one more person to the third room. Called, emailed tried to reach out, unfortunately unsuccessful. Expedia was not able to help me, since the only way Expedia agent was able to do it, it was to cancel the third room and rebook it. Unfortunately there was no guarantee that there will be a room available. Therefore advised by Expedia agent to book the flight separately for 6th person and add all inclusive package at the arrival. Since we had a room already it shouldn’t been a challenge. I even went step further and reached out to H10 hotels corporate reservation. They also couldn’t help me since Ocean Allure is a new property and they have not received a training to do so. As per agent on the phone. Since none of my emails not messages ever got returned we decided to add all inclusive package at the property. What a pleasant surprise that was. We got charged $1500 for 5 nights only for the all inclusive package. As mentioned we already had a room booked with one person and purchased the fare separately. That was way too high of a charge for all inclusive only. It wasn’t all. It has been a challenge to make a reservation as a group of 6, since only way to make dining reservations was separately for each room. They also couldn’t make a change to the reservation to show 2 guests on the third room. You would think it shouldn’t be a problem after paying $1500 in addition….
Sasa, viaje de 5 noches en familia
Opinión verificada de un huésped de Expedia

10/10 Excepcional

Resort is beautiful! Food was really good, good selection at breakfast buffet, dinner restaurants were excellent. The coffee shop had the best coffee I have ever had at an all inclusive. I would pay money for the mikes latte. Lots of seating at pools and lazy river. Less seating at the beach. Staff is very kind and worked so hard! (Make sure you are tipping them!) Highly recommend this resort!
Katarzyna Sandra, viaje romántico de 4 noches
Opinión verificada de un huésped de Expedia

10/10 Excepcional

I had an awesome experience staying at Ocean Allure Cancun. The hotel is modern, clean, and in a great location with easy access to the beach and nearby attractions. The rooms were spacious, comfortable, and well-maintained, with great views and everything I needed for a relaxing stay. The staff really stood out—Tony, Hector, Janet, Maria and Ale very friendly, professional, and always willing to help with recommendations or anything we needed. The atmosphere was laid-back but still fun, making it perfect whether you’re looking to relax or explore Cancun’s nightlife.
Hugo Antonio, viaje de 7 noches
Opinión verificada de un huésped de Expedia

10/10 Excepcional

For a brand new resort the staff were fantastic and all of the amenities were in working order. The pools were very clean (albeit a bit cold) and the meals available were lovely. Wouldn't hesitate to recommend this resort to a friend.
Tara, viaje de 7 noches
Opinión verificada de un huésped de Expedia

10/10 Excepcional

We stayed here for 5 days & it was an incredible experience. The staff was absolutely the best each of us have ever experienced! They really go above and beyond at every twist and turn to make you feel welcomed. The food is outstanding with plenty of options. There is a very good breakfast & lunch buffet here if you are looking for that option. They also have PLENTY of stand alone restaurants with a la carte and full menu options as well. Plenty of pools with more than enough spacing and servers who are constantly available to serve you drinks. The beach is stunning as well! Rooms are clean & ours (Privilege Junior Swim Up) contained a waterfall shower, fridge with drinks (both alcoholic & non), plenty of closet space, safe, steamer for clothes, dual sinks & a beautiful swim up right outside. This just opened Dec 3rd so there are a few MINOR things they could improve upon such as slightly warmer pool water. We noticed not many people were utilizing the pool due to its extremely cold temperatures. The 2nd would be more consistent music by the pools. We found ourselves having to pool hop a bit to find where the music was playing. Lastly, there are day beds available at the beach for privilege customers...you HAVE to arrive there by 6am at the latest as it is first come first served. I would like to see them add more of those as a convenience for others who pay max price as well. Again these are minor improvements but overall 10/10 place and would HIGHLY recommend to anyone.
Eddie, viaje romántico de 4 noches
Opinión verificada de un huésped de Expedia

8/10 Muy bueno

We recently stayed at this resort and overall had a pleasant experience. The property is very clean, quiet, and not crowded, which made it easy to relax. The beach itself is beautiful and well maintained. However, there are not nearly enough lounge chairs. If you arrive around 10 a.m., you’ll likely spend a good amount of time walking back and forth trying to find one. I understand the resort just opened on December 1st, but if you know how many rooms are booked, it seems reasonable to provide enough basic essentials for your guests. The Italian restaurant was clearly understaffed — it took about 20 minutes just to get water, and the fish we ordered was dry. This was disappointing, especially since it’s the only restaurant that requires reservations. The other restaurants were decent and more consistent. Our room was clean when we arrived, except for the shower floor, which we had to rinse ourselves. After the first night, we used the door hanger to skip housekeeping, but once we removed it the next day, no one came to clean — not that day, nor the next, until late at night. The spa was another letdown. A 60‑minute massage was $169, which would be fine if the spa felt special, but the space was very plain and lacked any warmth or coziness. I wouldn’t return to the spa based on this experience. On a positive note, booking a trip to Xcaret Park through the resort was very easy, everything went smoothly, and we enjoyed it a lot. Despite the issues, the resort is new, clean,
Eigrdas, viaje de 5 noches entre amigos
Opinión verificada de un huésped de Expedia

8/10 Muy bueno

High potential, but currently in a "soft-opening" transition. Pros: Beautiful tropical design, amazing beach, decent food options, plenty of entertainment, and incredibly kind staff. Cons: Visible construction flaws (paint/tiles) and very cold pool water (we believe the water temperature should be comfortable enough not to be shivering). Great for adults, but wait a few months if you want a "polished" experience. I have no doubt that this resort can be a 5 star resort in the future. • Overall Rating: 4/5 Stars (soft opening) • Best For: Couples, families with adult children, wanting a more relaxed focused stay with entertainment available. Stay: December 27-January 2 Would I return? Yes but during warmer season and after plenty of time for the resort to sort out some issues and improve wherever necessary. *Please note I am not a travel reviewer. Therefore, I am writing this review based on what we experienced throughout. We did not really go out of our way to ensure we try absolutely everything the resort has to offer.
Janvil, viaje romántico de 6 noches
Opinión verificada de un huésped de Expedia