Grand Oasis Tulum Riviera

4.5 star property
Escape to your beachside haven where warm sunshine meets refreshing cocktails by three swim-up bars.

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Photo gallery for Grand Oasis Tulum Riviera

Exterior
3 outdoor pools, free cabanas, pool umbrellas
Restaurant
Reception
Family Room | Minibar, in-room safe, iron/ironing board, free WiFi
On the stunning shores of Akumal Beach, Grand Oasis Tulum Riviera - All Inclusive offers an all-encompassing retreat. Indulge in a rejuvenating spa treatment at Kin Ha, unwind with a cocktail at one of the 3 swim-up bars or enjoy a delicious meal at any of the 6 on-site restaurants. Guests appreciate the hotel's attentive staff and numerous amenities like free WiFi and outdoor pools.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Free breakfast
  • Free parking
  • Spa
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • On a private beach
  • 6 restaurants and 3 poolside bars
  • 6 bars/lounges and 3 swim-up bars
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Beach umbrellas
  • Beach cabanas
  • Beach towels
  • Children's pool
  • Waterslide

For families (6)

  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Terrace
  • Elevator
The current price is $257
$313 total
includes taxes & fees
Mar 17 - Mar 18

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Minibar
Iron/ironing board
In-room safe
  • 35.26 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Minibar
Iron/ironing board
In-room safe
  • 35.26 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Minibar
Iron/ironing board
In-room safe
  • 35.26 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

Room Standard With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Room Premium With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed(s)

Room Standard With Garden View

  • Sleeps 1
  • 1 King Bed(s)

Suite Premium

  • Sleeps 2
  • 1 King Bed(s)

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About the neighborhood

Map
Carretera Federal Chetumal Km 251, Akumal, QROO, 77780

What's nearby

  • Riviera Maya Golf Club - 4 min drive
  • Akumal Beach - 5 min drive
  • Dolphinaris Tulum - 7 min drive
  • Yal-ku Lagoon - 9 min drive
  • Half Moon Bay - 12 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive
  • Cancun Intl. Airport (CUN) - 77 min drive
  • Cozumel Intl. Airport (CZM) - 27.3 miles/43.9 km

Restaurants

  • ‪Restaurant Kukulkan - ‬8 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Restaurante Arlequin - ‬9 min drive
  • ‪Piscis snack bar - ‬9 min drive
  • ‪Los Corales - ‬9 min drive

About this property

Grand Oasis Tulum Riviera

Placing you just a 5-minute drive from Akumal Beach, Grand Oasis Tulum Riviera offers a private beach where you can enjoy cabanas, beach umbrellas, and beach massages. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Dining choices include 6 restaurants and the 3 poolside bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 3 swim-up bars, a free kid's club, and a children's pool. Fellow travelers love the helpful staff.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 195 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps; 1-device limit)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–11:00 AM
  • 6 restaurants
  • 6 bars/lounges
  • 3 poolside bars
  • 3 swim-up bars
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Trampoline
  • Children's games
  • Lifeguard on site

What to do

  • On a private beach
  • Hiking/biking trails nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free pool cabanas
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • ATM/banking
  • Terrace
  • 3 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Waterslide
  • Banquet hall
  • Reception hall
  • Dock
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 52
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Gravel flooring in public areas
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • 42-inch flat-screen TV

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps and 1-device limit)

More

  • Housekeeping (on request)
  • In-room safe

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.63 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a security system and outdoor lighting on site.
This property accepts credit cards and cash.
Cashless transactions are available.
Property Registration Number OHN1708307KA

Also known as

Oasis Tulum Riviera Akumal
Grand Oasis Tulum Riviera Hotel
Grand Oasis Tulum All Inclusive

Frequently asked questions

Does Grand Oasis Tulum Riviera offer free cancellation for a full refund?

Yes, Grand Oasis Tulum Riviera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Oasis Tulum Riviera?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Grand Oasis Tulum Riviera?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Oasis Tulum Riviera?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Oasis Tulum Riviera?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Grand Oasis Tulum Riviera and nearby?

Have fun with nearby activities like hiking and snorkeling. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Oasis Tulum Riviera also has 3 swim-up bars and 3 poolside bars, as well as a private beach.

Are there restaurants at or near Grand Oasis Tulum Riviera?

Yes, there are 6 onsite restaurants.

Grand Oasis Tulum Riviera Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Was a wonderful place to take my family. Beautiful beach, great food and a wonderful staff.
Daniel Childs, 5-night trip

10/10 Exceptional

Great stuff ! Good service loved the food and the beach amazing front water view ! I will definitely go back
marjeta, 5-night trip

10/10 Exceptional

Great for the price, little out dated but they are making renovations. Great food and great space for family.
Elizabeth, 2-night trip

10/10 Exceptional

I loved this place!!
Gabino, 3-night trip

10/10 Exceptional

Very nice tesort.
Angel, 3-night trip

10/10 Exceptional

Was very nice
Anthony, 1-night trip

10/10 Exceptional

Overall this is a location I would return to.
Mario, 2-night trip

10/10 Exceptional

I had a very good time there , the staff was very helpful and kind. I enjoyed the room it was very clean and comfy. The staff came and asked everyday if we needed anything even after room was serviced.. i stayed there 8-20-2024.. i will definitely stay there again .
frank, 3-night trip

6/10 Good

The beach was amazing but the hotel needs updates. The rooms were OK, but they need to be updated and the staff is OK.
Valon, 10-night trip

10/10 Exceptional

Great privacy and snorkeling.
Francisco, 1-night trip

2/10 Poor

The room had drainage problems and had a very bad smell and I reported it to the lobby and they never did anything and I had to leave the hotel before the date
Oscar, 4-night trip

10/10 Exceptional

Beautiful beachfront hotel. Amenities are great and the all inclusive restaurants and bars were great too. They have planned activities for the family as well. It is located about 5-10 min drive from an adventure place to visit cenotes. Staff is friendly and helpful, they know their business is customer services.
Stephen, 3-night trip

10/10 Exceptional

I liked the different options for food and the people are very friendly!
Brooklyn Shae, 4-night trip

6/10 Good

They were average
Rheena, 13-night trip

6/10 Good

Our room was dirty. Stained furniture all over and the pools appropriate for small children need immediate renovations.
Jeremiah, 3-night trip

10/10 Exceptional

We love pool with bar by the ocean,very beautiful view,nice beach area and gorgeous ocean.Staff always clean beach area from sewage.On the left side there is rocks inside the ocean,but right is just sand,so you don’t really need water shoes.Property is old and need to fix ceiling in the lobby and buffet area there is leaking.Our room was beach front ,very nice views just one step from beach(first floor)but faucets is very old and rusty.
Natalya, 9-night trip

2/10 Poor

Stay at the hotel
We arrived on my birthday, my husband ordered flowers to be in the room when we come in. They charged us for it but didn't bring flowers. Then we scheduled a dinner at the beach and were advised to visit a presentation of new rooms, where we spent 1 hour and 30 min of our vacation listening to subscribe for starting with 10 and up to 50 years coming to the oasis hotel chain in the specific frequency for vacay. It was the worst experience I ever had!!!! The only food was good. The deck in the room was damaged up to the point when nails can get into your feet.
5-night trip

10/10 Exceptional

Nice
Highly recommended Best food and aero for the price Unbeatable
francisco, 5-night trip

10/10 Exceptional

Marcelo was by far my favorite person there! Amazing human being. Grand oasis tulum had plenty of bars / restaurants to chose from. Food was great, absolutely no complaints.
Easton, 8-night trip

10/10 Exceptional

Wonderful
Tamise, 4-night trip

8/10 Very good

I enjoyed the Miramar restaurant. The buffet had a nice variety of options. The dining staff team was super nice and attentive. There were plenty of pools and easy access to the beach. It was very quiet, not crowded because it was the off season. It was extremely close to the theme park, the Mayan Ruins and the town. The taxis/transportation was easily accessible, as well.
LaTanya, 5-night trip

10/10 Exceptional

This resort was amazing! Loved that there were so many pools and kid friendly. Also having beach access without having to leave was another bonus. The food was good but our favorite was the Mexican restaurant that is included in the all inclusive. There was a great variety of alcohol and the flavor did not disappoint. Thank you to all the staff we will definitely be back. Lastly don’t forget to tip the lovely staff!
Valeria, 5-night trip

8/10 Very good

Everything good here
Brittany, 3-night trip

10/10 Exceptional

True Oasis
I’ve never been so close to the beach in a room! And the water was beautiful! They cleaned the beach every morning even takes the sand! I didn’t want to leave!
Keith, 5-night trip

4/10 Fair

they need to upgrade the property food was some what ok i like the view in the lobby
tisha katrina, 3-night trip