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La Provence Restaurant & Boutique Hotel

3.5 star property
Pet-friendly Cuernavaca hotel with outdoor pool, connected to a shopping center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for La Provence Restaurant & Boutique Hotel

Garden
Lobby
HABITACION JR. SUTE | Premium bedding, blackout drapes, iron/ironing board, free WiFi
Lunch and dinner served, French cuisine
Lunch and dinner served, French cuisine

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Pet friendly
  • Pool
  • Free breakfast
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free supervised childcare
  • Beach umbrellas
  • Beach towels
  • Swim-up bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Business center
  • Airport shuttle
For families
  • Supervised childcare (free)
  • Private bathroom
  • Separate dining area
  • Television
  • Garden
  • Terrace
The price is $78
$94 total
includes taxes & fees
Jan 2 - Jan 3, 2025

Room options

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HABITACION ESTANDART | Premium bedding, blackout drapes, iron/ironing board, free WiFi

HABITACION ESTANDART

Highlights

Balcony
Separate dining area
TV
Premium bedding
Fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

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HABITACION EJECUTIVA | Premium bedding, blackout drapes, iron/ironing board, free WiFi

HABITACION EJECUTIVA

Highlights

Separate dining area
Air conditioning
TV
Premium bedding
Fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for HABITACION EJECUTIVA SOFA

HABITACION EJECUTIVA SOFA | Premium bedding, blackout drapes, iron/ironing board, free WiFi

HABITACION EJECUTIVA SOFA

Highlights

Separate dining area
Air conditioning
TV
Premium bedding
Fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for HABITACION JR. SUTE

HABITACION JR. SUTE | Premium bedding, blackout drapes, iron/ironing board, free WiFi

HABITACION JR. SUTE

Highlights

Separate dining area
Air conditioning
TV
Premium bedding
Fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for SUITE CON JACUZZI AMATE

SUITE CON JACUZZI AMATE | Premium bedding, blackout drapes, iron/ironing board, free WiFi

SUITE CON JACUZZI AMATE

Highlights

Outdoor play area
Deck/patio
Separate dining area
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • Sleeps 2
  • 1 King Bed

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The price is $63
$76 total
includes taxes & fees
Dec 22 - Dec 23
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About the neighborhood

Map
Plutarco Elias Calles No. 22, Cuernavaca, MOR, 62030

What's nearby

  • Cuernavaca Golf Club - 2 min walk
  • Borda Gardens - 12 min walk
  • Cuernavaca Cathedral - 14 min walk
  • Plaza de Armas - 16 min walk
  • Cuauhnahuac Regional Museum - 17 min walk

Getting around

  • Benito Juarez International Airport (MEX) - 101 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurante Casa Taxco “Hotel Quinta Lucerito” - ‬4 min walk
  • ‪KFC - ‬10 min walk
  • ‪Chaparrito's Taco's Bar - ‬9 min walk
  • ‪México lindo - ‬7 min walk
  • ‪El Gran Buke - ‬10 min walk

About this property

La Provence Restaurant & Boutique Hotel

La Provence Restaurant & Boutique Hotel is a great choice for a stay in Cuernavaca. Guests can indulge in deep-tissue massages, facials, or body scrubs, and grab a bite to eat at La Provence, which serves French cuisine and is open for lunch and dinner. Other highlights include an outdoor pool, a bar/lounge, and a snack bar/deli.

Languages

English, Spanish

At a glance

Hotel size

  • 12 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 10:00 PM
  • Contactless check-in available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 11:30 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children may not be eligible for complimentary breakfast
  • No cribs (infant beds)
  • Free supervised childcare

Pets

  • Pets allowed*
  • Service animals welcome
  • Pets must be supervised
  • Litter boxes available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Onsite parking available only on request
  • Free onsite self parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free supervised childcare/activities

Working away

  • Business center
  • Meeting room
  • Coworking spaces
  • Conference space (215 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Art gallery on site
  • Spa services
  • Banquet hall

Room amenities

Be entertained

  • DVD player
  • 50-inch TV
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Highchair

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

La Provence - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: MXN 1000.0 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 500 per night
  • Pets are allowed for an extra charge of MXN 500 per pet, per night

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Provence Hotel Restaurant Cuernavaca
Provence Restaurant Cuernavaca
Provence Restaurant Cuernavac
Hotel Amate
La Provence Restaurant &
La Provence Hotel Restaurant
La Provence Restaurant & Boutique Hotel Hotel
La Provence Restaurant & Boutique Hotel Cuernavaca
La Provence Restaurant & Boutique Hotel Hotel Cuernavaca

Frequently asked questions

Is there a pool at La Provence Restaurant & Boutique Hotel?
Yes, there's an outdoor pool.
Are pets allowed at La Provence Restaurant & Boutique Hotel?
Yes, pets are welcome. There's a charge of MXN 500 per pet, per night, and there's also a deposit of MXN 500 per night. Service animals are exempt from fees. Litter boxes are available.
Is parking offered on site at La Provence Restaurant & Boutique Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by La Provence Restaurant & Boutique Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at La Provence Restaurant & Boutique Hotel?
Check-in start time: 3 PM; Check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at La Provence Restaurant & Boutique Hotel and nearby?
La Provence Restaurant & Boutique Hotel has an outdoor pool and spa services, as well as a garden.
Are there restaurants at or near La Provence Restaurant & Boutique Hotel?
Yes, La Provence offers French cuisine.
What's the area around La Provence Restaurant & Boutique Hotel like?
La Provence Restaurant & Boutique Hotel is in the heart of Cuernavaca, a short 14-minute walk from Cuernavaca Cathedral and 17 minutes' walk from Cuauhnahuac Regional Museum.

La Provence Restaurant & Boutique Hotel Reviews

Reviews

8.0

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

-
Tania Maria, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Que lindo este boutique hotel! Nos encantó la habitación, los jardines y la gente. También un restaurante excelente!
Vickie, 1-night family trip
Verified Expedia guest review

8/10 Very Good

This hotel dont apreciate customers much
The hotel is very nice..with a good but expensive restaurant..but the rooms are terrible..there are no mosquito nets in the Windows ..and no air conditioning..so either you open your window and enjoy the mosquitoes or sweat all night long .. Also the regular rooms are so small that only the bed fits..and not much else.. We asked for an upgrade hoping that as gold member they would honor one..and they told us there were no rooms..although we were the only guests at the hotel..the next morning after complaining much.they upgraded us to a suite..actually a normal room..but charged us 50 % more of the rate we had payed..that room did have air conditioning and was much better.. But honestly we didnt feel well treated.. Anyways..alert your customers not to book this hotel..unless they are prepared to spend nuch more than anticipated..and never stay in the regular rooms.
3-night trip with friends
Verified Hoteles.com guest review

6/10 Good

The best thing was the bed and the sheets, they are so soft
1-night trip
Verified Orbitz guest review

10/10 Exceptional

Excellent
I will be returning many times in the future. I´d like to commend Karina Puente , customer & service support. And especially of course, the personal attention by chef Pascal Brunereau
DANIEL, 1-night romance trip
Verified Hoteles.com guest review

6/10 Good

Cuernavaca Oasis
Had to find a hotel to spend one night to attend a social engagement in this town. And I was pleasantly surprised to find such an oasis, tucked away from the fumes and chaos of this mad city. The reception is very nice and the staff was super friendly. The room was small but nicely furnished. The garden could be beautiful with some TLC. The one thing people need to know is that there is no AC in the rooms nor in the common areas.. It is very common not to have AC in this town (I've stayed at several hotels - some very expensive ones) So be prepared. If it's a deal-breaker for some travelers, this is not the place for them to stay. Nonetheless, I would stay there again in a heartbeat. To the owners: You have a potential jewel if you put the love and monies to make it happen.
Ninja Traveler, 1-night trip
Verified Expedia guest review

6/10 Good

Victor, 2-night family trip
Verified Hoteles.com guest review

6/10 Good

Todo muy bien, sólo tuve mala experiencia con la comida del restaurante, uno de los alimentos estaba en mal estado.
Rodrigo, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

guillermo a, 2-night business trip
Verified Hoteles.com guest review

2/10 Poor

No hay recepcionista cuando llegamos, nos comentaron que hasta las 3. Cuartos con larvas en cabecera y colchones con pequeñas cucarachas en el baño. El mesero atendió nuestra inconformidad después de quejarnos 4 veces en recepción con otro Mesero (estaba la administradora y gerente afuera sentadas en el jardín charlando); el mismo mesero nos cambió de cuarto donde encontramos cucarachas grandes arriba del mueble y en el piso. No comentaron que fumigaron el lunes, para el viernes en la tarde/noche no habían hecho limpieza de la fumigación de los cuartos desocupados. ¿Entonces porque el Check-in es hasta las 3? Nos fuimos del hotel, "habló" con nosotros, la gerente y la administradora, en un tono que no les importaba mucho que nos fuéramos, "se disculparon". Es lamentable, porque hubo muchos pretextos y no una disculpa real; siempre los hoteles en Cuernavaca estarán llenos, asumo que un cliente más o menos no es relevante. En estas situaciones es cuando se ve si la administración en realidad sabe llevar un hotel o no. Pagamos menos con Expedia, creo que por esto el servicio del hotel no es bueno o fuimos ignoradas. Piden identificación oficial. Bueno: los gatos que tenían y el único mesero que SI nos apoyó dentro de lo que pudo. Recomendación: Revisen muy bien sus cuartos, sobre todo si se los dan cerca de la cocina; revisar las cabeceras que son como agujeradas.
Selene, 2-night family trip
Verified Expedia guest review

8/10 Very Good

en general bien
Claudia, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Buen y lindo lugar, muy atento el personal
Verified Expedia guest review

10/10 Exceptional

La habitacion de mediana calidad ; lo que definitivamente es muy buenos es la comida . 100% recomenndable
JOSE ANTONIO, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Excelente
Heidi, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Zita, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Paola, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Muy bonito hotel
Muy bonito hotel, habitación muy amplia y limpia. Hay jardines y alberca. Jenny prepara unas bebidas muy ricas. Sabrosa comida francesa. Todo el personal son amables. Aceptan mascotas.
Isabel, 2-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Su jardin es hermoso, todos muyyy atentos, la recámara muy bonita, y sobretodo el trato de Coni sra. que te recibe en la recepción.. Muchas gracias! Volveré 🙂
Maria, 2-night trip
Verified Expedia guest review

4/10 Fair

Alicia, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

ADRIAN, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Alberto, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Su entorno natural rodeado de vegetación
Alba del Carmen López, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Increíble hotel boutique
Habitación muy cómoda, baño impecable (desearía hubiese acondicionador), el aire acondicionado en algún momento aventó hielo y la tapa de la botella de agua estaba sucia. El Restaurant increíble la comida excelente y las áreas verdes muy padres.
El amate negro
Enmolada de pato
Quiché de carnes frias
Habitacion
Carlos German, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Muy rico, buenas instalaciones de hotel. Habitación lúgubre y poco espacio para cosméticos en el baño.
Maria, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Muy bello hotel, agradable el ambiente. Te relajas demasiado y te permite descansar y disfrutar con los que vas
Daniela, 1-night family trip
Verified Expedia guest review