Prodigy Santos Dumont

Todo estuvo excelente atentod, rspidos, y muy smsbles

Maravillosa la alberca vista en la terraza ! Muy atento el personal , bueno y variado el desayuno. Habitación súper cómoda y amplia .

Excelente la vista desde el restaurante.

Muito deplorável conhecer o prodigy antes e agora! Chegamos as 23 horas com 3 malas via táxi. Tivemos que ir na recepção onde se encontravam dois moços, para pedir ajuda com a bagagem. Nenhum dos dois se ofereceu a ajudar-nos a mim e a minha filha, apenas nos entregaram o trolley do hotel para levar as bagagens que levamos nós mesmo para o quarto. No quarto não havia papel higiênico e mesmo depois de 3 chamadas a recepção, o papel só nos foi entregue as 10 da manhã do dia seguinte. O box do chuveiro estava imundo! O café da manhã ainda que bem abastecido com grande variedade não tinha espaço para sentar, as mesas estando quase todas ocupadas por o pessoal de Aerolinhas. Esperamos aprox 14 minutos e fomos levados a uma mesa suja com restos do café da manhã de outras pessoas que foram apenas tiradas, sem a mesa ser higienizada, fato que pedimos para ser corrigido imediatamente. O hotel virou um hotel para companhias aéreas mas não para hospedar hóspedes em geral pelo meu ver, muito diferente do prodigy que conheci um tempo atrás!

I had two different experiences while checking in, with two different staff members. One was great, excellent at all levels. The other one was a nightmare with the free gift of disdain and some attitude. He really did not care at all. No compassion within that soul. I have no words to describe how professional and ethical Alex has been. His etiquette and politeness was second to none. He has been a white glove from the start to the end. Very polite and well mannered and efficient. He deserves a golden key. On my check out, two nice and polite ladies were also very friendly with nice warming smiles. On the contrary, I am really confused about this specific unfriendly, arrogant and petulant staff member can be working at any hotel or in Hospitality as a whole. I think he might have never gotten the essence of it. A total lack of luster and caliber. Maybe a sad person with a pitiful attitude, I may say. Treated me with scorn. I should wish him luck in his endeavors, may he find happiness one day.

O café da manhã no roof top é sensacional! Dá vontade de ficar um tempão desgastando o excelente café da manhã, com muitas variedades.

View was great, complementary breakfast was okay. Staff relatively friendly and knowledgeable. Room was good, but had a mildew smell to it. I imagine at some point the building received water damage which is still partially under repair as of this posting.

Easy access to airport and shopping mall , Uber taxi rank very close to entrance to the hotel, roof top pool area to small

Comfortable, easy access from airport and a nice mall. Great view from the dining area and good breakfast