It is easy to see that the facility is convenient to food, shopping, and services, is comfortable, clean, and well-appointed but the most important feather is that the service level is top-notch, with staff who “mind the details.” Without exception the staff was more than willing to accommodate even with a couple of my quirky requests. They responded to each one of my messages and/or questions. Communication was superb.
Everyone was so gracious and informative regarding the hotel amenities, local travel, and dining. I would like to call out Zoe for her front desk expertise - she remembered me from an August visit when I had a less than stellar experience from a staff member (who no longer works there) offering reassurance that I would not experience anything other than attentive hospitality and enthusiastic staff collaboration. I spent 30+ years traveling 90% of the time yet this hotel has been one of the best! My post-retirement, post-Covid era travel apprehensions vaporized with expectations EXCEEDED.