At check-in, the hotel couldn't find our reservation, but eventually we were able to get in our room. The room was "spartan", nothing on the walls, only one simple chair in the room, small desk, small fridge, closet. Breakfast was very good, good service at front desk and in restaurant. They had no means of preparing any kind of specialty coffee (expreso, cortado, cafe con leche, etc). They had two large concerts on site when we were very. VERY LOUD even in the hotel, but finished by 10:30 thankfully. Check-out was fast and easy. Recommend you take your luggage to the street and catch a cab as the cabs called by the hotel are ridiculously expensive. Without the two nights of concerts on the property, the stay would have been much nicer. They have a number of both indoor and outdoor pools and plenty of places for kids to play. The area around the hotel isn't great, but easy to catch a taxi or trufi to where you need to go.