Oum Palace Hotel & Spa

La ubicación es muy buena y el personal muy amable. Nos consiguieron un guía para ir a Fes, Rabat y Marrakech. El bufete de desayuno está completo aunque a veces las opciones son muy locales (por ejemplo no hay fruta o huevo, pero sí hay sopa harari y ensalada de pepinos con jitomate). En la recepción sí hablan inglés, en el restaurante o tienda no tanto pero son amables en su trato. Solicitamos el transporte para recogernos en el aeropuerto y no tuvimos ningún problema.

muy buena experiencia en el hotel, se me olvido la cartera en a habitación con toda la documentación y me la devolvieron sin faltarme nada. Muy buen atención de los recepcionistas. Muy bien situado si que quiere visitar ancient medina. desayuno internacional flojo

I enjoyed my stay here. I'm a solo female traveler and I felt safe both walking the area as well as in the hotel. The positives: The hotel is clean and the staff are very friendly and helpful. The location is an easy walk to and from the train station and is close to both the medina and the UN Plaza. There are plenty of places to eat around and the staff was good with recommending places to go as well. The room was nice and I could tell it had been through a recent refurbishment. To me the bed was comfortable, I enjoy and prefer firm beds. The cons: The noise would be my only issue. The halls echoed a lot and the outside noise was a bit much. I do wish my room was away from the elevators so that maybe it would have been somewhat quieter. Overall I probably would stay here again.

Very clean, friendly and professional. Good breakfast .

Everything was great. The staff were good and we loved the driver. For food go to the marina mall

I love everything about this hotel great service great staff and they all speak all languages excellent place .. 5⭐️

Stay away from this hotel! Expedia charged us with 2 adults and 2 children, but at the hotel they changed and they said it's rule what they set, so they charged 300 MDH more than what expedia charged. Beware of this hotel, I will not go again and I WILL NOT refer any friends to go over again. My simple question was if Expedia charges how can they simply charge more, it's not a good business acumen, if I had one less person in expedia then its a different case but I had it for 2 adults and 2 children with AGES mentioned, even then they override that and asked for additional adult charge, since I was with sick kid at that time, and also travelling from marrakech, we have been pushed to agree and paid what they asked for. They added price for breakfast too after we insisted they took out BF charge. Ridiculous...STAY AWAY !

Excellent location for seeing Casablanca, or if traveling elsewhere by bus, as bus station at end of street. Hotel is older, but comfortable and clean, with excellent service. Will arrange pickup at airport. Our flight was 5 hours late, but our driver was still there to meet us. Breakfast buffet included. Would recommend.

Air condition work heat during winter and cold during summer. so don't expect cold Air condition month of march. Furniture is dirty and too old need to be change. also when I came they give me wrong room type...had to comeback to change the room