From the first day we had problems: check-in was at 4pm, we arrived at 5pm and the cleaning lady was still there. We waited in the car. To enter, the password didn't work, contacting the office only managed to resolve it after 6pm. We were with a 1 year old child. Upon entering we found the floor full of beach sand, the dirty microwave, plates, glasses and forks with leftover food. Our accommodation was from day 1 to day 5, we left on day 2, we just slept. and since then I have asked for a refund for the remaining days that we did not enjoy. They ask for photos and I've sent everything, including videos, but they don't solve anything!!!!! I always rent from another app, I don't know what came over me renting from this one!!!