this hotel has several separated buildings, they gave me a room in the building right behind the reception building, terrible, tiny room with cheap mattress, you can hear everything of next door, the wall is like paper thin, so I asked them to change me to another building, finally better; but the next morning around 11 the reception called and said you have to check out, other wise they will charge for another day...I understand your policy, but no need to be very rude. the worst experience ever around all the Italian hotels I ever stayed, I travel to Italy every month for work, by far this is the worst. I normally don't have time to leave more than 3 words no matter how good or bad the place is, but this time I have to let the other clients on this site know about this hotel. I stayed at many Best westerns in Italy, they are all ok, but not this one.