We had two nights at this hotel. The first impression was very positive, friendly welcome, large and bright lobby and spacious room. Unfortunately we were a bit disappointed with the professionalism, and was transferred from one department to the other when we asked for a service. There was an empty minibar in the room, and when we asked about it, we were told that it would be available from next week; we could immediately sense a complete lack of hospitality.
Although the food was good, there were several discrepancies in the restaurant menu. We didn‘t receive entirely what was mentioned for an item.
In spite of everything, we had a wonderful time in the beautiful city!