2/10 Mediocre
26 de abril de 2022
Not what we thought it'd be.
We arrived & lasted about 10 minutes before we canceled our reservation. I usually try & give things the benefit of the doubt but this place made me feel so unsafe. The hotel itself was tired/run-down/a scuzzy damp feeling; no one seemed to know anything that was going on. We got the cards for the room & were sorely disappointed. Yes - the beds seemed to be in decent shape - but curtains were falling off the window, the knob of the shower broke/fell off, there was no hot water, and paint was peeling off the wall (as if it was a heavy smoker room). It was nerve-racking to touch anything it looked so dirty. We asked to first switch rooms, then ended up canceling and found other arrangements. The doors are paper-thin throughout the room and hotel. The whole place felt like a cross between a horror movie and a frat house. The hot tub was under construction, kids were running and screaming around and flipping themselves over the railings by the pool before kids threw up in the pool. When we asked for a receipt of the cancelation they "couldn't find our papers" that we had signed 10 min earlier. Then charged someone else's card and had wrong information on the entire receipt. There were also some creepy people sitting and watching us in the parking lot and felt so unsafe. I don't usually say this, but STAY AWAY from this place.
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