Hawthorn Suites by Wyndham Tempe

le falta mucho manteniiento y muy sucio sobre todo las areas publicasy el personal solo cumple co hacer su trabajo no da un poco mas

La calidad del servicio fue muy bueno, el personal de resepcion muy atento y amable. el Hotel esta ubicado muy cerca del camino lo cual lo hace un poco ruidoso en las noches cuando vas a descansar, aun asi las camas son muy confortables y el sofa cama fue confortable para descansar y dormir bien. la reservacion viene con desayuno incluido, tipo bufet, muy bueno y variado.

This motel has gone downhill quite a bit since I stayed here last year. The personnel are fine but the condition is worn, cleanliness questionable!! We will not stay here again. Used to be a good value for the dollar but even if good space is provided the condition and cleanliness are poor. The lights in rooms don't work, bathtub cracked, molding pulled away from wall.

Room was dated but good. Beds were comfortable although the traffic noise from the highway was a bit bothersome. We stayed only one night and it was ok.

The room wasn't like it was posted on hotels.com and small room. Room smelt dirty and floors had stains. You could hear the traffic all night from nearby highway. The front desk did his best to make night comforting but we still woke up miserable gor the long drive home.

This property is unsafe.The first night police had to be called to the hotel. The second night there was a full swat team raid. Checked out early

Hotel room was not clean at all. You could see the door had been kicked in, there were holes in the wall and roachs in the sink. I Will not stay there again nor recommend to anyone.

We were escorted out by police. The hotel tried to have ys sign a paper that we cannot read. The hotel representative said we had to pay extra $75 dollars using card or $200 deposit due to the pandemic covid-19 virus issue. We declined to signed and was escorted out trying to get our payment back. Please help.

Our room was nowhere near the pictures presented on the website. The restroom light was missing it’s covering, there was a hole in the wall like someone had punched it, the smoke alarm was missing it’s covering, the tv remote was mixing parts, the bedsheets did not fit the beds, the sofa seats in the living room had stains and there was a small metal object sticking out of the longer couch. The front desk personnel who was working night/evening shift was not welcoming at all. Our room smelled like cigarettes.