Holiday Inn Berlin City East - Landsberger Allee

Location for us was good-nice spacious room, very comfortable beds, especially after the marathon, access to tram good-nice place to stay for reasonable price in Berlin

Nice value for the price you pay. It is a little far away from the city center but still in a good location, very well connected by public transportation, nice rooms. The service at the reception is terrible, basically is non-existent.

The Hotel was great but their was an issue with the shower in the room, as it was impossible to control the temp of the water it would swing from too hot to too cold at random.

Lovely room and so clean and amazing staff service

The rooms were quite spacious and clean. The shower spray however did not work well and was struggling to have a proper bath with the low pressure of the shower spray and the continuous automatic change in water temperature while showering.

There was nothing amazing about the hotel it was not bad though. The furnisher is old, they don't change the sheets. For amenities like coffees etc, they give powder milk only. In the bathroom they had nice amenities. No iron just iron room on floor 7th floor. The iron room door wouldn't open so I ended upmaking a plan and using hair dryer on my clothes.First night they checked me in a room that stank like hell. Reception promised to send someone to come help but never did. I didn't sleep a wink, I had to open the window the whole night because of the smell and it was cold. They were not remorseful the next morning, they just moved me to a different room. I stayed here for 4 nights.

This was by far the worst hotel I've stayed in for about 20 years. I expected much more from Holiday Inn, but was bitterly disappointed. The staff are very friendly and I can't fault them, but everything else was extremely below par. The restaurant was closed and we had to go eat (checked in at 21:00) at a little pub to the back of the hotel where the menu was poor and the service was extremely poor and unfriendly. The shower kept fluctuating drastically from bitterly cold to extremely hot. The beds were very uncomfortable with the pillows way too soft and the mattress as such that it was difficult not to roll of either side. Will definitely never go back to that hotel which is a shame as we have always been big supporters of the Holiday Inn group.

Close proximity to tram stop Friendly reception staff Poor quality towels One light and socket didn't work Conditioner was not replenished Room quite dated

The hotel is very close to a serval tram stations which run regularly. It’s in a nice quiet area. The staff are very helpful and easy to approach. The beds are very comfortable and the room as clean, however I felt the hotel could have offered more in the way of tea bags instead of once of each flavour, also more amenities e.g lotions. However overall nice affordable hotel.

King bed was requested and what we got is 2 seperated beds, and they were totally uncomfortable