After purchasing my stay with Hotels.com, Ramada texted me to check-in. At the end of the check-in process, it asked me for payment. Since I had already paid, I called Ramada and asked if I had to enter my card. The girl at the front desk said that I didn't actually have to check in that way and not to put my card in. I told her I was glad I called and felt like I would have been double charged.
When I got there (around midnight), I was told I had to pay a deposit of $250. I woke up at 6 o'clock to put together some flowers for my father's service that started at 10 a.m. I cleaned up after myself, plus I only stayed in the room for a couple of hours, so it wasn't dirty.
A couple of days later, I realized that I was missing $60 from my deposit. I called Ramada, and they told me they had charged me $60 for a "stained" hand towel. What handtowel is $60?!?! Plus, what stain? I think they were looking for any excuse to rip me off. I will never stay at a Ramada again.