6/10 Good
Aug 8, 2023
This was an amazing property with great customer service BUT when we arrived at our room, it seemed someone had already been there. There was food left in the room and wet carpet by the bathroom. Also the hand soap and shampoo had one a little bit which was inconvenient once I took my kids inside the shower and it finished. I had to use my own shampoo. This was supposed to be a suite I paid for and it was not well serviced before we got there. The customer service people are very nice but don't go on their promise.
Very great place and very great accommodations, especially the pool and it being close to the beach.
Najia
Najia, 1-night family trip
Verified Expedia guest review