Phoenix All Suites West Hotel

The property is very nice; however the bedroom fan was shaking noisy on the lowest speed and the TV service isn't very good. Kitchen utensils were scarce and mismatched. Over priced for the season

Really clean especially during the pandemic times. The bunk beds are a little small so small kids and teens. Not sure an adult would be comfortable.

Great spot and lovely views of beach!

The customer service was not helpful at all . We are traveling as a family with two cars and needed a second parking pass they said was sold out but we seen a lot of spots untalented but we had to go park in a public lot. The hotel was clean and nice the service desk is needing employees that want to service guest and enjoy their job!

I stayed here with my girls for a softball event. Upon check-in I was greeted with a very kind and wonderful lady, she got us in quick and that was the last of my pleasant experience. The hotel accommodations are very small. Instead of having a two room ... it was one room and bunkbeds were in a wall right outside the bathroom. No oh cool in the wall - I think they were part of the hallway, so so super small! Second the walls are very thin, we could hear upstairs and outside activity all night long. We tried to call the front desk - the phones were not working… We went down to try to get a hold of security or somebody at the front desk and we’re told ‘what do you want us to do?’ I stayed there with my two daughters and did not feel safe. We did end up calling the police to see if they could quiet down all the activity so we could get to bed after 3 hours of people in and out of hotel. We got 4 hours sleep .... We do not necessarily mind noise and activity on vacation we just could not get a hold of anybody to quite it down. Also, we had to go to target to get TP because they never came day one to replenish.

I loved the easy beach access. The rooms were very clean and quiet. Pool was a good size. Will definitely stay again!

I loved that I could walk right onto the beach. If I had to complain about anything it would be the elevators. At times there was a wait on the elevators. There is only 2 elevators.

Loves the room and view was beautiful, quick and easy access to the beach which was awesome for kids! Very family friendly.

Better than expected, With all the conveniences of home and a front row Seating on the balcony Overlooking the Gulf.

Property was clean, access was easy. Elevator needs love.