First, the brickbats. We both ordered calves liver, specified v pink. Arrived grey. Asked for replacement, which was provided. Wine menu v pricey, yet wine glasses thick cheap canteen version. Salt/ pepper served loose in dishes, not smart in COVID season. The ensuite room was v comfy, but in need of some Tlc: shower tiles v dirty, small, impractical makeup mirror on desk, one bare sloping shelf above sink for toothbrush, etc.
Now the bouquets. Breakfast was delicious and extensive, service in general cheerful and courteous. Good complimentary toiletries, good towels and bed linen.
Overall, the Bell deserves its popularity, though I fear the finer aspects of cooking and presentation are getting lost amid the pressure of serving so many simultaneously. Like so many, just hope it doesn't get ruined by its success.