Serenity At Coconut Bay-All Inclusive-Adults Only

The property was safe and beautiful. The butlers and staff were amazing as well as being all inclusive!

Serenity in St. Lucia is the definition of paradise. We went here for our honeymoon and loved every second of it.

If you are looking for a place that provides five star + service and need to relax in quiet luxury, there is no place on earth for suited than Serenity Resort. Incredibly clean with the best service and food I’ve ever experienced at an all inclusive. We will definitely be back!

Disappointed with our experience with the customer service during our honeymoon. Our butler was very nice but the reservations team which was handled through the parent property (Coconut Bay) was terrible. The beach in the area is not nice, so something to consider if you are coming for a beach vacation. The restaurant food was good and bar staff was friendly. I would not recommend location wise unless you are just wanting a quick drive from the airport. To do any other activities on the island, it is a fairly long taxi ride.

Staff were incredibly helpful. Food was very good. Just everything a bit slow but that is the Caribbean for you. The resort is in two parts. Serenity is slightly apart from Coconut Bay. Serenity is as it names suggest and Coconut Bay for families with lots for the kids to do. Really enjoyed it.

The entire experience was amazing. The staff was amazing. The food was amazing. The pool was relaxing. The beach was relaxing. Amazing.

This place was absolutely amazing. They made our honeymoon incredible. Every staff member was friendly and attentive. I’ve never smiled and had such a fun and relaxing time in my entire life. We are already planning our next trip and we will be coming back!

The service was incredible. Very kind and attentive to every need.

This trip was the best I have ever had. And we take trips every year. First of all the property and suites are top notch. Beautiful, spacious, and simply amazing. You get a butler who will do ANYTHING for you. All you do is call him on the phone and they come right away to fulfill your request. Our butler was mostly Anias and Nerissa. I cannot say enough about them. They were always there with a smile ready and willing to make our stay the most enjoyable ever. And they did just that! The whole staff, for the matter was always just so happy and willing to please us. Nobody—not one person—had a bad attitude about anything. I was astounded. Everything here is included in the price. Top shelf liquor, food, cabanas, and you get access to the coconut bay resort just a 2 minute walk away which has more of a lively going on and also had kids there. So it was nice to be able to retreat to our secluded hotel when we got tired of the kids and noise and debauchery of coconut bay. They also have beautiful beach cabanas included in the cost which you MUST do. Don, the hotel manager, was there to greet us when we arrived. And he was so pleasant and concerned with our happiness the entire trip. Really nice guy. I’ve never had a hotel general manager greet me upon arrival. Hell, I’ve never met a hotel general manager before. You will not be at all disappointed with this place. We will certainly be coming back soon.

Very dissatisfied with butler service. Butlers never called to check on needs. Butlers did not restock minibar until asked (I had to walk to the bar for simple things like water). For the price paid, I expected a lot more from the butler service. At times, Butlers seemed annoyed when we did ask for something. Will not return as Butler service was not as described. Too many incidents with Butlers to name in this review. Housekeeping was subpar as well.