The New Road is a great little hotel in a good location, about a 5 minute walk from Whitechapel tube station, which connects to the Elizabeth Line. The area itself is a rich multicultural part of the city with many different types of restaurants, including Ethiopian, Persian and Bangladeshi. It's also only a short walk (20 mins) to Spitalfields market and Brick Lane, where you can get an evening wider range of food.
The room I stayed in, a Warehouse K, was small, but clean and very comfy. The air con was great and the windows opened too. The room facing the back was quiet and we slept well. The bar was good, and the two for £15 on cocktails was a good deal. We didn't eat there so can't comment on food.
The downsides are the room amenities. There are 3 hangers for clothes and that's all. There are no shelves or drawers, so we lived out of our suitcases for two days. There's no kettle, and the free tea and coffee available on each floor in a games room or Library area is pretty awful stuff from a machine. Finally, the staff. While they work hard, they're just not that friendly and welcoming. I felt like I was an inconvenience on more than one occasion!
That said, this wouldn't deter me as the positives, especially if the hotel is at a good price, far outweigh the negatives.