This hotel is right off interstate, convenient for a night during a long trip. However our experience during this stay was not pleasant. Our bathroom floor was not properly cleaned, I saw smeared red color on the floor between the counter and the toilet. Although the standard check out time was 11am next morning, and we had the no-disturb sign hang out at our door, still, a female staff member choose to ignore the sign and kept Ed knocking at our door around 9:35 am to wake us up. I thought it was next door so we didn’t open our door; then s few minutes later she came back and kept Ed knocking at our door again!! We opened the door asked what the urgency since we have the non-disturb sign out side, she told us “I just want to know if you guys have checked out yet”. We checked in around mid-night after a whole day’s driving with a baby, and have another whole day’s driving next next day. This staff member’s action is unacceptable. I believe the professional approach would be ask your front desk colleague first, or at least wait until after the check out time.