Boy, I’ll start from the good..the staff (for the most part) was really nice and professional, some of the staff (especially in the pool area) are more inclined to help and give service if you tip or speak Spanish.
Now to the bad:
1. The pictures are false and shame on Expedia for publishing them.
2. When I tell you EVERYTHING is dirty, I mean it! The tub has yellow stains, the robs had blood on them, the sheets, pillows, sofa, side tables were all stained and with A LOT of dust.
3. Everything was broken! The sliding door to the balcony, the shades, one side didn’t have shades at all, the hangers were rusty, the elevators were not working at all, the lobby pool table were missing pieces, the pool beds were stained , pool area was missing parts, I don’t even recall it all!
4. It was so bad even after I asked the room to be cleaned that mid stay we took the L and paid to be in a different hotel, when we checked out, the front desk person said he knows and the owners are aware too, they just had some money issues and that is why the renovation didn’t happen yet!
5. We asked 3 different couples and they all said that their rooms are the same!
6. The food is really bad! 😬
7. They let non guests into the pool area (looks like they weee friends)