The hotel itself is not too bad and for a budget hotel it looks nice. Our first room was in a dungeon in the basement, it was terribly gloom and we had to move another room. When they clean they don’t change the bedding. During the move we left a charger in the room, the next day I notice it was missing so I went to the front desk informed them and requested they check the room, they said house keeping will have taken it and placed it in lost and found however they are currently closed so they will ask in the morning. Next day I came and asked, i was told they couldn’t find it and nobody has taken it, they checked cctv. So I said they don’t have cctv in the rooms so they can’t conclusively say that! They argued and I left it alone because it’s just a charger. In both our rooms every time someone flushed the toilet or showered from upstairs you could here the water go down the wall which was disturbing. On our last day of checking out I was at work and my girlfriend was checking out, we had 3 bag and 6 suitcases she got to the lobby after a few trips back and forth, when the cab arrived she asked reception if someone could help her and they refused saying they have no one, by this time she was exhausted, the cab couldn’t stop outside the hotel it had so it stopped on a side road, she made 3 trips every time asking for help in which she got a reply of “we have no one” on her last trip and old cleaning lady assisted her while the 4 staff at reception watched