We really enjoyed our stay here and would book again. The room was larger than expected and the AC worked well (important in Rome in July). It's very close to the Spanish Steps, shopping, restaurants, as well as being quite quiet for the area. Our only complaint would be the check-in process. We texted them as requested on the day before, but did not hear back. We went to the hotel not knowing if everything was ok and if we had a place to stay. Turns out they use WhatsApp and had messaged us a few hours earlier - though we never received a notification. I would recommend they add some more layers to their communication, such as including an email - or at the very least, telling people that WhatsApp is the main communication and not just saying to text.