Ecolodge l Ile de Ouarzazate

Unfortunately was very disappointing

Stayed here on a recommendation from a friend. As the 3rd hotel of our Moroccan trip, it did not meet our expectations. The air con in the room is programmed to run only 4 hours a day— this limit had apparently been met prior to our arrival so we spent a hot and stuffy night here. Our room also had lots of ants, some of which crawled onto the bed and bit us. Dinner was sub-par to everything else we had experienced thus far in this area of Morocco (and was comparably quite expensive). Also, no WiFi in the rooms and, though it was supposed to work in the lobby it did not. After checking out and driving away, we were chased down by an employee who stopped us and told us we had not paid (while of course we had paid through hotels.com prior to our trip). Turns out they had us mixed up with another couple which was due to their not asking for our passports upon check in. The employee apologized profusely but nevertheless it was a nerve racking experience to be blocked in by a stranger on a backroad in a desert in Morocco. Especially annoying given it was due to their own lack of having their shit together. Positive aspects of this hotel were the view. The pool was nice but lacked chairs. Of the 4 chairs they had, 2 were broken through in the seat.

Chelsea, Viaje de 1 noche, sept. 9, 2019

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Horrible Hotel in the middle of nowhere

Location - very difficult to find as it's far away from the main road... had to drive on gravel and guessing which building is the hotel (I have a 4x4); no signal there either to call the hotel on how to get there Internet - none in the rooms Dinner - overpriced and slow. they charged a significant amount because there's literally no restaurants nearby, and we had to wait for 2 hours sitting outdoors with lots of flies and mosquitoes flying around Staff - very rude. the waiter demanded a tip after the poor service. Moreover, a young hotel staff who doesn't speak English also tried to charge me double for hotel taxes, even though it was clearly written on the hotels.com voucher what amount i should be paying. NO Electricity - their hotel's electricity came from solar panels, making the power supply in the room unreliable and unpredictable Shower- very weak water pressure NO Air conditioner - although they claimed it works before I made the booking, it did not work for me and they said it's because the electricity at the hotel is not guaranteed, again due to the solar panels. Coupled with mosquitoes flying around at night, and taking into account of the heat in the desert, I couldn't sleep at all Insects - mosquitoes, cockroaches, insects everywhere in the room, although I expected it when i booked it Pool - extremely dirty. No one dares to swim in it

Viaje de amigos de 1 noche, may. 26, 2019

Comentario auténtico de un huésped de Hoteles.com

Location non facile da raggiungere (un pò fuori paese). Ristorante con menù tradizionale.

mcpu, Viaje familiar de 1 noche, sept. 7, 2019

Comentario auténtico de un huésped de Expedia

깔끔한 거 좋아하시면 완전 비추

일단 숙소 위치가 별이 잘 보이는 곳에 있기 때문에 시내에서 산 쪽으로 많이 들어 가야합니다. 렌트를 하지 않았다면 매우 비추합니다. 근데 위치가 문제가 아니라 평점 8.2점이길래 믿고 예약했는데.. 숙소가 과하게 자연친화적입니다. 숙소 외부뿐만 아니라 숙소 내부도요.. 더워서 미칠 뻔 했는데 자연보호 때문에? 전력 상황 때문에? 아예 안 된다고 하더군요. 허허... 또 화장실이나 침실도 관리가 정말 부실합니다. 화장실 물때도 문제였고, 샤워하는데 물이 병아리 눈물마냥 졸졸졸 나와서 샤워도 제대로 못했습니다.(다른 방에서 물을 쓰면 수압이 미친듯이 낮아지나봐요) 그리고 침구도 더러웠어요.. 얼룩은 기본이고 먼지랑 작은 부스러기 같은 것들이 매트리스 위에 그대로 있었어요. 그냥 빨리 체크아웃해서 숙소 옮길 생각만 했습니다. 가격 대비 정말 불만족입니다. 사하라 사막 베이스 캠프 침실이 더 좋았던 것 같습니다..

Viaje familiar de 1 noche, may. 28, 2019

Comentario auténtico de un huésped de Hoteles.com

Nous avons séjourné une nuit à l’écolodge que nous recommandons (;

Sarah, Viaje en pareja de 1 noche, abr. 24, 2019

Comentario auténtico de un huésped de Hoteles.com

Nonostante la prenotazione confermata con banale scusa di guasto all'elettrictà ci hanno dirottato in altro hotel,sporco mal accogliente. Il guasto si è rivelato un falso,perche l'hotel quelle sera ha ricevuto molti altri ospiti

Viaje de 1 noche, feb. 19, 2019

Comentario auténtico de un huésped de Expedia

Excellet service, personnel très professionnel: le propriétair Youssef, le gérant Maïmoun et le serveur Omar.

Viaje de 2 noches, ene. 2, 2019

Comentario auténtico de un huésped de Expedia

Cadre magnifique mais piscine gelée...................

Viaje de 2 noches, oct. 17, 2018

Comentario auténtico de un huésped de Ebookers

Quoi de mieux pour se relaxer à Ouarzazate

Si vous aimez le calme, la nature, la simplicité , la gentillesse vous devez poser vos bagages à l'écolodge de l'ile de Ouarzazate. Dès votre arrivée vous serez accueillis par l'ensemble du personnel (en particulier par Fatima qui est une personne adorable et avec le coeur sur la main). Loin du bruit, de l'agitation urbaine des villes marocaines, l'endroit est idéal pour se relaxer. Que ce soit au bord de la grande piscine, sous de la tente berbère ou dans le luxuriant jardin potager . Le concept du lodge écologique et respectueux de l'environnement est assuré. Certes quelques brèves pannes de courant mais cela parait normal quand on est en total autosuffisance. Néanmoins cela n'enlève rien au plaisir de séjourner dans cet havre de paix situé à une dizaine de minutes en voiture du centre ville de Ouarzazate. ( très bien géo-localisable sans connexion internet via une application gratuite sur mobile). On est venu pour un jour et nous nous y sommes sentis tellement bien que nous aurions voulu prolonger notre séjour. Merci pour cette expérience géniale dans votre superbe établissement. Je souhaite à Fatima et Youssef une excellente continuation

anthony, Viaje de 1 noche, ago. 12, 2018

Comentario auténtico de un huésped de Expedia

PATRICE

hôtel a fuir et nul malgré un paysage magnifique sale pas de serviette de bain la douche ne fonctionnait pas le petit déjeuner n'était pas frais on a été malade Youssef le patron est un margoulin hôtel à ne pas faire

Patrice, Viaje familiar de 2 noches, may. 16, 2018

Comentario auténtico de un huésped de Hoteles.com