Azure Beach Boutique Hotel

Not so good. Got there and apparently we had to be placed in another hotel due to the room not being available which was completely unacceptable although payment was made in full prior to arrival. Then we were moved to another place and then back to the hotel the following day. It was a waste of a day and spoilt our time in Grand Baie🙄

Good location, friendly staff and the room was quiet, nice and very clean

The place was just ok the only good thing was the view, there was no orientation of the place on check in, the tv was not working, there was no kettle until all was requested. Also throughout the stay there was no hot water. The hallway carpets are stained and also always had a bad odor. The staff were friendly however

No aircon as not working poor state of repair not good at all

Positive: - Food in the restaurant super - Location great Negative: - Not a 4 star, rather a 3 star, especially in service - Reception is a box and receptionist availability is random. Information on opening hours not indicated on the door or elsewhere. - Check-in: no information that the check-in is exclusively from 2 pm without flexibility, e.g. at least checking the reservation, tell that the room will be ready by 2 and until the luggage can be placed somewhere. I arrived at 11, the owner told me to sit down as the receptionist is not available before 2 pm. Waited almost 2 hours, without knowing whether the booked room is available or not, the owner mentioned that I might need to sleep in the first night in another hotel. The owner had no clue about the reservations, seemed very confused and unprofessional for guest service. When the receptionist arrived, she was arrogant and told that they mixed up something with my reservation, so on the first night, I cannot get the booked and paid ocean view room. No compensation, not even a diner was offered for this incident. - The ocean room had a nice view from the window, but you have to use constantly the blinder, because there was a balcony in front of the window, and everybody from the floor has access to it. Therefore, people gathered there, smoking, looking into the room and made noise, completely destroying the privacy. - No door that separates the toilet from the bed area. - Outdated keys, stains on the corridor carpets

A very friendly family run hotel with a popular beach white sandy just across. Grand Bay has a shopping mall, many clothes shops meeting everyones need. Highly recommended. access to bus route.

Personnel accueillant. Couloir des chambres , moquette très sale et tachée. La chambre très propre, grand lit, pièce très grande avec tout le confort. Un problème il n'y a pas de parking. Les voitures sont garées le long de la route s'il y a de la place. Il faudrait préciser parking publique ou privé. Nous rencontrons le même problème à la Réunion.

Friendly staff and good service! Nice place to stay in Grand Bay. Good breakfast with nice view!

Depois de quase 24 horas de viagem entre o Rio de Janeiro a Mauritius , cheguei no hotel e fui avisado que o hotel estava cheio ( overbooking ) e me colocaram em um outro hotel a 2 Km da onde eu queria ficar em Grand Bay. Passei dois dias nesse hotel que era bom. Ao chegar no hotel que eu havia reservado , constatei que o quarto que eu havia pago estava ocupado ! Era um quarto Premium com varanda e vista mar! Depois de muita briga uma parte da diferença me foi devolvida e ganhei de “ brinde “ um passeio de Catamaran . Hotel cheio de infiltrações , cheiro de mofo no quarto 306 que eu fiquei ! Gerência irresponsável onde só visam o lucro ! Não recomendo essa espelunca! Tentei reclamar duas vezes com a Hotéis.com e a ajuda foi zero ! Fiquei muito chateado com o hotel que não volto mais e com a falta de apoio da Hotéis. Com

Hotel nuovo appena ristrutturato, ottima struttura con splendida vista dal terrazzino. Il personale è straordinariamente disponibile, cortese e impeccabile in particolare i ragazzi che lavorano della sera (Martin e Kheybi) hanno reso fantastico il nostro soggiorno. Consiglio questa struttura a chiunque. Da segnalare anche una fantastica colazione con roba sempre buona e fresca. Uniche note negative l’assenza di Wi-Fi nelle prime camere dei corridoi e dei strani insettini piccoli che abbiamo trovato in camera vicino agli angoli delle pareti.