The hotel room did not look like the pictures at all. It was much smaller, dirty, smelled, and had a horrible view of the back of a small, unkept temple.
I tried asking for an upgrade, knowing I’d have to pay for the different in room price, and the front desk only offered the most expensive family suite which was 5x the cost of the room I booked. I ended up just staying for one night and then booking a different hotel for the rest of my stay, knowing I wouldn’t get a refund. When I went to checkout early, the front desk said I won’t be getting a refund since I stayed for one night already, but could’ve if I never stayed that one night…. Very dishonest of her to not have mentioned that when I initially reached out about how dissatisfied I was. I had even mentioned I’d be looking for a different hotel room. This was by far the worst hotel I’ve ever stayed in.