The gentleman who checked us in was helpful, but unfortunately the apartment had some issues. The master bedroom's mattress was broken, and after a painful and restless first night, we called for maintenance and they weren't able to replace the mattress until the following day, so we were stuck with it for another night (they did drop a mattress topper off, but it didn't help much). Since they didn't even say they would check it first, but were replacing it, it makes me a bit suspicious that they knew it was broken and didn't replace it ahead of check-in. Two of four nights on a broken mattress was disappointing (and painful)! The shades don't block out the light well in either of the bedrooms, and the windows weren't very sound proof, so this made it difficult for resting/sleeping. The apartment was also very hot even though we had the heat off. It would have been good to have instructions on how to adjust it (the provided booklet didn't help) but we figured it out; however, the thermostat is not very adjustable. Also, the electronic shades were broken in the living room and second bedroom.
On a positive note, the security of the building is very good, and the gentlemen manning the front desk were all nice. The apartment was otherwise well-equipped with modern appliances and the common space was very spacious. If the master bedroom mattress hadn't been broken, and the windows better sealed from light and noise, I would give the apartment a much better rating.