The property is nice on first glance, small pool but nice gardens, and most of the people working there are genuinely nice, however, the first room we were given was crawling with large ants, literally everywhere, even in the bed. Now I know we're in the wilderness, but nowhere else that we've stayed, including much more basic and cheaper options, have had any insects in the rooms. When we contacted hotels.com to see what we could do they simply deferred us to the front desk. By this time no manager was around so the staff did what they could and moved us to a different room, about which they said 'this one is ok, this one has never had any problems' - indicating to me that the last one probably did. Anyways we went out for dinner and a drink thinking everything was better but when we got back around 1130pm the new room had several more large ants in it, mainly in the washroom and in the vicinity of the bed. We tried to just kill them and move on but more and more showed up. No one was at the front desk to help, and after another ant tried to climb its way up to the bed, we felt we had to go find a new place to stay. So now its 1am and instead of being cozily tucked into bed, we have spent the last 30mins wandering around town, and although nearly everything is closed up, we have very luckily found a clean and insect free place with a latenight reception who was apologetic and happy to help. Now to wake up in the morning and try to fight for our money back. Rooms 6 and 7.