The lady at front desk was a little awkward, but maybe it was the language. Keep in mind this is a budget hotel that has beach front balconies, but NO breakfast, so if you are OK with it, this maybe for you. I didn't mind, but ended up getting another hotel for almost the same price the next day. It's clean and the room is spacious and as I said, you can get a balcony with see view. Not sure if I'd stay again, just because we got another hotel with breakfast for the same price.