Brown Hotel

3.5 star property
Hotel in the heart of Astana

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Brown Hotel

Superior Room | Premium bedding, desk, iron/ironing board, free WiFi
Superior Room | Premium bedding, desk, iron/ironing board, free WiFi
Standard Twin Room | Premium bedding, desk, iron/ironing board, free WiFi

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
    Airport transfer
  • Non-smoking
    Non-smoking
  • Free parking
    Free parking
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Luggage storage
Feel at home
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

Superior Room

Highlights

Refrigerator
LCD TV
Premium bedding
Private bathroom
Bathrobes
Coffee/tea maker
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Double Room

Highlights

Refrigerator
LCD TV
Premium bedding
Private bathroom
Bathrobes
Coffee/tea maker
Free bottled water
Cable channels
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

Highlights

Refrigerator
LCD TV
Premium bedding
Private bathroom
Bathrobes
Coffee/tea maker
Free bottled water
Cable channels
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Gabdullina str. 20/1, Astana, 10000

What's nearby

  • Kazakhstan Ministry of Foreign Affairs - 6 min drive - 5.5 km
  • Khan Shatyr - 6 min drive - 5.2 km
  • Bayterek Tower - 6 min drive - 5.7 km
  • The US Embassy and the Consulate in Kazakhstan - 7 min drive - 6.1 km
  • Astana Arena - 9 min drive - 8.2 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 32 min drive
  • Astana Railway Station - 12 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Узбекистан - ‬1 min walk
  • ‪Travelers coffee - ‬8 min walk
  • ‪Muller - ‬6 min walk
  • ‪Бундеслига / Fair Play - ‬6 min walk
  • ‪Пинта Bar&Grill - ‬7 min walk

About this property

Brown Hotel

Enjoy your visit to Astana with a stay at Brown Hotel. You'll have free perks like WiFi and self parking.

Languages

English, Russian

At a glance

Hotel size

  • 17 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle (available on request)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8 AM–10 AM
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 2500 per vehicle (one-way)

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property does not have elevators.
This property accepts credit cards.

Also known as

Brown
Brown Hotel
Brown Hotel Astana
Brown Hotel Nur-Sultan
Brown Nur-Sultan
Brown
Hotel Brown Hotel Nur-Sultan
Hotel Brown Hotel
Brown Hotel Nur-Sultan
Brown Nur-Sultan
Hotel Brown Hotel Nur-Sultan
Nur-Sultan Brown Hotel Hotel
Brown
Hotel Brown Hotel
Brown Hotel Nur-Sultan
Brown Nur-Sultan
Brown
Hotel Brown Hotel Nur-Sultan
Nur-Sultan Brown Hotel Hotel
Hotel Brown Hotel
Brown Hotel Hotel
Brown Hotel Astana
Brown Hotel Hotel Astana

Frequently asked questions

Does Brown Hotel offer free cancellation for a full refund?
Yes, Brown Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Brown Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Brown Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Brown Hotel?
Yes, an airport shuttle is available. The charge is KZT 2500 per vehicle one-way.
What are the check-in and check-out times at Brown Hotel?
You can check in starting at 2:00 PM. Check-out time is noon.
What's the area around Brown Hotel like?
Brown Hotel is in Baikonur District, a short 15-minute walk from Gorky Russian Drama Theatre and 14 minutes' walk from Museum of the First President of the Republic of Kazakhstan.

Brown Hotel Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

My Third Stay
I love staying at Brown. This is my third visit. The staff is very kind to me and always willing to go the extra mile. The area is perfect. I enjoy walking around the neighborhood. There are pharmacies, restaurants and malls in the surrounding area. I feel very safe. I am looking forward to staying at Brown again. I highly recommend the kind staff, beautiful neighborhood and piece of mind the Brown Hotel allows.
20-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Walking distance to many restaurants and shops. Room was very clean and bed was comfortable. Staff arranged an very early morning transfer to airport. Good value.
Louis, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Love This Place
I am from California and have stayed at the Brown Hotel twice now. I absolutely love this hotel. It is small and family owned. I believe they have 8 rooms. Their breakfast is delicious, filling, and as if your mother made it with love. The rooms are clean and beds are comfy. I also like the bathroom size. Because of odd flight times, I tend to arrive in the middle of the night (between 3 and 4 am). Although they may be sleeping in the lobby, I am very appreciative that they are there as arriving to a foreign country in the middle of the night is a tad stressful. Unfortunately, I do not speak Russian and their English is limited, but I wish I could tell them in their native language how happy I am to stay there. большое спасибо, Brown Hotel!
Esther, 4-night business trip
Verified Hoteles.com guest review

8/10 Very Good

No surprises - everything is like expected - and worth what you pay for this hotel.
Dan, 1-night trip
Verified Expedia guest review

8/10 Very Good

DIMITRIOS, 2-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Joao, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

5-night trip
Verified Hoteles.com guest review

8/10 Very Good

Brown Hotel, Astana
Very helpful service, although English is limited and there is only one choice for breakfast (but filling and tasty). Room could do with more pictures or decoration, but area very quiet in the evening even though next to a main road. Overall a solid choice
1-night trip
Verified Hoteles.com guest review

8/10 Very Good

decent place
a block from the #10 bus from the airport and other buses that will bring you anywhere, accommodating staff. acros the street from an uzbek restaurant open 24/
MICHAEL, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Friendly comfortable small hotel
This is a well located hotel in the older part of town (but in Astana nothing is that old!). There are several good restaurants and supermarkets within a short walk. The staff is very nice and helped me a lot with figuring out what bus to take, etc. and calling taxis. The room condition was excellent, everything clean. The bed was comfortable and the air conditioning worked well. The room wasn't large but it was okay; I would have preferred having a nightstand, though. Breakfast was nicely presented and changed each day. It was not a buffet though, and the portions weren't as large as I would have preferred (but I eat a lot). The TV didn't have any English language channels but I didn't care. I would say the hotel isn't fancy but very friendly and comfortable and, for the price I paid, an excellent value.
Victor, 7-night trip
Verified Orbitz guest review

8/10 Very Good

Good for a short stay in Astana
This small hotel is OK for a short stay in Astana. The rooms are small and very basic, and we had a room with no AC. The room was very clean when we arrived, but no housekeeping came while we were there for 3 days. Towels were changed when we asked. Staff is not always at the desk, but staff members try to be helpful at all times. Good shower with plenty of hot water. Breakfast is included - it is served in a basement room and it is a set meal that changes each day. There are restaurants and shopping within walking distance of the hotel. It is a long taxi ride from the airport.
Timothy, 3-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

good for the price
clean hotel, located in good area, all staff was very polite and friendly breakfast could be better as you didn't get any choice of food
volha, 3-night trip
Verified Hoteles.com guest review

8/10 Very Good

Nice place to stay
Stayed for 2 nights. The staff was friendly and helpful. The room was nice and comfy. The only thing I could complain was bed which was too soft to me. Overall the hotel is fine.
Verified Expedia guest review

10/10 Exceptional

Great Hotel in Astana
The Brown Hotel is located in a very nice part of the city and you can go to any place of interest by bus or taxi ( about $2.5-$3). I like most that the hotel is very clean. There is a refrigerator and an electric tea kettle in the room.There are also toiletries, bath robes and slippers. The staff is most welcoming. You can ask Raigul (Райгуль), Aigerim (Айгерим) or Zhanna (Жанна) any question. They will always help. I highly recommend the Brown Hotel in Astana.
Verified Expedia guest review

10/10 Exceptional

Great value for money and very comfortable
Verified Expedia guest review

10/10 Exceptional

Good value hotel, with some good local eateries
Although the staff didn't all speak English they always tried to be helpful, including organising a cheap taxi to the airport for 3am. The hotel is a little way from the sights, such as they are, but as I discovered late in my stay there are actually a few restaurants and bars nearby, which actually looked better than the more central ones. There are also several late night grocery stores within a minute's walk from the hotel. The hotel was clean, quiet and excellent value by comparison with ones nearer the centre of Astana. Personally I don't think I would visit Astana as a pedestrian again, as places of interest are too far apart and it isn't a pedestrian friendly city with vast spaces between sights and pavements that don't really go anywhere, the city was definitely (re)built with cars in mind.
Verified Expedia guest review

10/10 Exceptional

Great Hotel
Very polite, helpful and efficient staff, who shows true Kazakh hospitality. Reasonable prices and good location. You guys rock!
Verified Expedia guest review

10/10 Exceptional

New, nice, clean
Clean and quiet boutique style hotel. Nice stay
Verified Hoteles.com guest review

8/10 Very Good

Very good value for money
I needed a good night's sleep in between flights from Bangkok and to London and I certainly did. I found the hotel easily thanks to the directions given by S from Korea on his/her review. My room was clean and spacious. It looked as in the photos, which is reassuring. Tea & coffee facilities as well as Wi-Fi. Fridge, bathrobe, slippers, toiletries and towels were provided. I felt safe in the neighbourhood and there were shops, cafes and restaurants within walking distance. Bus stop to catch number 10 back to Astana's airport is just 5-10 minutes away on foot. I would stay again.
Verified Hoteles.com guest review

10/10 Exceptional

Great hotel with fantastic stafff!
This hotel was a really lucky find. It's a new establishment and is very nice, even by European/American standards. The rooms are very modern and spacious. The hotel staff are fantastic! I don't speak Russian but we made do with Google Translator and a few laughs. There is one man who speaks fluent English but isn't always available. Neverthless, they're very friendly and happy to help in any way. One of the ladies even walked with me down the street to show me where to find a cash machine. The only negative I can say is the location. It's a little removed from the city centre but taxis in Astana are very cheap and the drivers are quite friendly too. If you can, ask the hotel reception to book taxis for you as you'll get a cheaper rate. Overall, I'd definitely recommend this hotel to anyone staying in Astana. There's even a great Uzbek restaurant across the street that's open 24 hours.
Verified Hoteles.com guest review

10/10 Exceptional

Excellent hotel
Staff, friendly,helpful, courteous. Clean comfortable room, breakfast served in the room with different menu daily
Verified Hoteles.com guest review

10/10 Exceptional

Amazing value for little money
Great Hotel! Super friendly staff (spoke little English but tried all they could to communicate effectively), amazing breakfast (really can't highlight this one enough), and extremely clean. Only reason I had to deduct some points was due to the neighbours (not the hotels direct fault but still a big -ve). We were located on the first floor and had a view on something which looked like the backyard of a messy. Tons of garbage laying around, scrap metal, etc. Which would have been ok since we spend little time in the actual room, but the owner of the junk also had a very loud dog. He would bark none stop (not at night though, he seems to have been locked away there). But really distracting if you want a nap in the afternoon or take an hour to relax and read something.
Verified Hoteles.com guest review

10/10 Exceptional

Excellent.Value hotel
Great stay. Kind owners.
Verified Hoteles.com guest review

10/10 Exceptional

Excellent & recommended
Great little hotel: friendly and helpful staff, a nice breakfast, very comfortable bed and room, excellent shower (continually topped up with toiletries), quick wifi, & cable TV. Located just off a main street, it's easy to start your sightseeing trips. There's also a supermarket a short stroll away. Great place, highly recommended. Next time I'm in Astana, I'll be staying here.
Verified Hoteles.com guest review

10/10 Exceptional

Excellent value and service
The family run Brown Hotel is located in “Old Astana”, near many restaurants and coffee shops. Most of the affordable hotels are located here. This hotel represents excellent value in expensive Astana. The medium size rooms are spacious and very clean, with a fridge and TV. The TV does not receive any English stations, but this is common in Kazakhstan and you’re really not here to watch TV. The large breakfast is excellent, consisting of a different main dish everyday along with juice, tea or coffee and fruit. While not everyone speaks English, they try very hard to communicate. The owner’s son does speak good English. He is both really helpful and friendly. In fact, all the staff were both helpful and very accommodating. I was given early check in after arriving on the train from Almaty. Overall, this hotel is your best choice for price, rooms, service and location in Astana.
Verified Hoteles.com guest review