It’s a lovely hotel in a beautiful location. The staff are particularly amazing and hospitable. The only downside we found was how expensive everything is once you’ve checked in: €1.50 per coffee pod in the room with no kettle for making anything yourself, €30 for one hour of the tennis court, €20 extra for one-hour late check out (we didn’t choose that option), etc. The upside is that it does force you to go out to explore Elounda and Plaka for dining options, and there are some amazing ones.
That being said, it is a stunning hotel and it’s clear a lot of love and thought has been put into it. Worth a visit, even just for a night.