You have tea making facilities, and a microwave but that's were it ends. No toaster, crockery or utensils. Heater didn't work, and no telephone to get in touch with management . There was no information regarding what is available in the area e.g. shopping centre, Drs, hospital theme parks. No hand towels, fscewashers, body wash, so make sure you come prepared. I think for what I paid I was very disappointed