I travel extensively, staying both at mid-range and high-end hotels. Having just spent a full week at the Walker Hotel Greenwich, we were very disappointed. For $500 per night, many things should have been better. It truly feels like a hotel operating without a hotel manager as the employees don't care about their jobs or the guests. I understand New York culture is more brusque than most of the US, but couldn't a single person make an effort during the week. The front desk was unpleasant checking in and out. Additionally, our room was so tiny (for $500) that there was no where to sit the luggage or store our clothes. The curtain rod was broken so it was difficult to open the window to get relief from the excessive heat. One morning the cleaning staff had a loud 10-minute party right outside our door while we tried to sleep. On my last visit to NYC, I stayed at a Four Points Sheraton for half the price and it was a much better experience. (P.S. The Society Cafe on-site is great.)