In the heart of Penang, Hotel NEO+ Penang by ASTON offers a haven with its on-site restaurant Lemongrass and coffee shop. Stay active at the gym, unwind by the outdoor pool or explore nearby Hin Bus Depot Art Centre. With free in-room WiFi and helpful staff, this hotel is perfect for those seeking convenience and relaxation.
When you stay at Hotel NEO+ Penang by ASTON, you'll be just a 5-minute drive from KOMTAR and Gurney Drive. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Also, Gurney Plaza and Penang Hill are within a short drive. Fellow travelers love the helpful staff.
Languages
English, Malay
At a glance
Hotel size
196 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Meeting room
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Fitness center
An outdoor pool
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Lemongrass - Onsite restaurant.
Art and Soul Cafe - Onsite café.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 2.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 31.80 for adults and MYR 16 for children
Children & extra beds
Rollaway beds are available for MYR 90.0 per day
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town
Frequently asked questions
Is there a pool at Hotel NEO+ Penang by ASTON?
Yes, there's an outdoor pool.
Are pets allowed at Hotel NEO+ Penang by ASTON?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel NEO+ Penang by ASTON?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel NEO+ Penang by ASTON?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel NEO+ Penang by ASTON and nearby?
Hotel NEO+ Penang by ASTON has an outdoor pool and a fitness center.
Are there restaurants at or near Hotel NEO+ Penang by ASTON?
Yes, there's an onsite restaurant, Lemongrass.
What's the area around Hotel NEO+ Penang by ASTON like?
Hotel NEO+ Penang by ASTON is in Downtown George Town, a short 2-minute walk from KOMTAR and 2 minutes' walk from Penang Times Square.
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Hotel NEO+ Penang by ASTON Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 14, 2025
Would stay again.
Very welcoming reception staff, comfortable, clean room.
Pool area nice, excellent location, quiet room.
Linda
Linda, 2-night trip
8/10 Very good
Feb 19, 2025
Good location
Good location to get about in George town. Plenty of lical street food within walking distance. Water dispenser along the corridor if each level. Good view of the city skyline at the swimming pool level. ( top floor).Room is compact. Reasonably priced for size of room. Will stay there again.
Christine S K
Christine S K, 2-night trip
8/10 Very good
Feb 11, 2025
Convenient place
The shower in the bathroom is fixed, which is not very convenient to use, but everything else is pretty good.
Bing-Hao
Bing-Hao, 2-night trip
10/10 Exceptional
Dec 14, 2024
Good hotel and area
It's a good hotel. All what you need is reachable within 3-5 minutes
The pool was very great
Michael
Michael, 3-night trip
10/10 Exceptional
Nov 16, 2024
nice rooftop pool, good location
Kim kwan
Kim kwan, 1-night trip
10/10 Exceptional
Nov 17, 2024
Solo Travelling
Very pleasant stay, great location, great facilities.
Rooftop pool was clean and had beautiful views.
Very good quality room for the price.
Thieva and Eila at reception very nice and very helpful throughout my stay.
Alex
Alex, 4-night trip
8/10 Very good
Nov 26, 2024
It was good
Charanjit
Charanjit, 1-night trip
8/10 Very good
Aug 29, 2024
Good place to stay. Friendly staffs
Verified traveler
1-night trip
10/10 Exceptional
Apr 30, 2024
Great place to stay and clean
rahman
rahman, 1-night trip
10/10 Exceptional
Jun 23, 2024
Great location, clean hotel, nice rooftop pool, fantastic price and will definitely come back again.
Huck
Huck, 2-night trip
10/10 Exceptional
Jun 6, 2024
Ambience and convenient to shopping and food places just marvelous
Jeffrey
Jeffrey, 3-night trip
10/10 Exceptional
May 28, 2024
Clean bed sheets
Great stay!
Verified traveler
1-night trip
10/10 Exceptional
Aug 1, 2024
A good venue to stay. Very convenient
Yang Nyit
Yang Nyit, 1-night trip
6/10 Good
Dec 22, 2024
The lobby looked a little dirty. We dropped our bags off before check in time, and when we came back during check in time to collect our bags, there was only 1 staff available doing check in, so we had to find another staff before collecting our bags.
Verified traveler
2-night trip
6/10 Good
Sep 22, 2024
The hotel is very clean and it is located in a central location. The room is a little small. Wish the room can be bigger :))
Ariel
Ariel, 2-night trip
8/10 Very good
Mar 4, 2024
Good location and walkable to nearby malls and restaurant.
ROZANI
ROZANI, 1-night trip
10/10 Exceptional
Jun 5, 2024
The breakfast buffet was excellent in term of quality and quantity. The servicing staffs were friendly and courtesy, definitely a good pick!
Leung
Leung, 8-night trip
10/10 Exceptional
Mar 24, 2023
Great location close to shops and restaurants.
Martyn
Martyn, 2-night trip
8/10 Very good
Mar 5, 2024
Staff are helpful n friendly, hotel room is clean, clean drinking water, good breakfast. Location is quite convenient.
Angie
Angie, 3-night trip
10/10 Exceptional
Jan 12, 2024
Comfy bed, nice pool. Would stay again
kevin
kevin, 1-night trip
8/10 Very good
May 16, 2024
Great stay
Great place to stay we have stay the same place 2 years ago, 10 min walk to night market and 10 min walk to 1st ave mall and Komtar. Average breakfast
Grace
Grace, 1-night trip
10/10 Exceptional
Jan 6, 2024
Nice staffs, clean, very good macaroon with shops , restaurants and a secret bar on Jalan Magazine nearby
Thirawan
Thirawan, 2-night trip
10/10 Exceptional
Feb 5, 2024
George town visit
It was great, there is free parking and its surrounded by good local food.
A nice cozy room with breakfast (optional).
Ricky
Ricky, 1-night trip
6/10 Good
May 9, 2024
Good hotel for a short stay
Economic hotel close to big shopping centers. Many food streets in the walking distance. Very strict rules for the use of their swimming pool.
MARJA
MARJA, 7-night trip
10/10 Exceptional
Dec 18, 2023
Room was a good size and comfortable. Staff very attentive. Convenient location too.