When first checked in, the man at the desk was very friendly and professional. After about a few hours later, i get an email about how was my check-in/stay. It ask what was good about the check-in, i mentioned the staff. Then it ask something like how could management make my stay any better. I don't remember how exactly it was worded but, one option said something about either horrible or terrible beds. Now what i said was the beds weren't horrible or terrible,but they could've been better, and i going back to what can they do to make my stay better I said more blankets and sheets. So about an hour or passed and i called the front desk to see about the extra bedding. The man on the phone confronted me about my review, which not sure they can and or should do,but he did. I told him that i had a right to leave a review and he told me that i didn't and he wouldn't be giving me any extra bedding as well. In my opinion it was very unprofessional of him to confront me about my review. Had it not been so late in the evening and after traveling for 6hrs, we would've found somewhere else to stay, because my family did not feel comfortable staying after that exchange. For years we have gone to St. Augustine for family affairs, etc.. and stayed at this Inn but unfortunately that was our last stay ever!