Staff is great and accommodating. I came with my grandmother (who is 83 years old and can barely walk) and my whole family (group of 8) and I was afraid how they would handle it. Superb! Ernesto is very friendly and educated. Breakfast is delicious and they will try to accommodate you as much as possible. Loved the place, really close to where all the action is, but far enough for you to enjoy a great rest. Recommend it 100%. Do remember that is on a budget, not 5 start amenities, but definitely 5 star on staff and cleanliness of hotel. The only negative is the cable, it's blurry and it will get your eyes. I barely notice since I didn't go to watch TV. If you are one of those, then this is not the place for you. If you just need a clean, safe, friendly place to rest to enjoy an next day of adventure, this is the place to go! Don't overpay!!!