It was the most relaxing tranquil places we have ever experienced. Although the staff speaks very little English, they were genuinely helpful and accommodating. Tomomi the owner is a beautifully gracious host. She does everything! She checked us in, helped prepare our kaiseki dinner, and even carried our bags to the taxi. The onsen experience was authentic. The rooms were spacious, clean, and tasteful. Mostly, the hospitality and warmth of the staff was uncompromising. I was surprised at how convenient the location was to shopping, the market, the park, and neat little restaurants and coffee shops. Thank you Tomomi for making my family feel like we were part of your family! We look forward to returning to Shin Kado Ya soon!