The people working here were outstanding. They were extremely helpful and very kind. There was a female manager, I can't remember her name, but she helped me out with busing, directions, how to get funds, restaurant recommendations, and more. It was a hike from the airport (where I had to be in the morning) but she helped me to get there on time and inexpensively. She even wrote notes for me in Japanese to show people when I had questions. A++++ I got a Japanese style room and enjoyed it.