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Hotel de La Neige

5.0 star property
Ski-in/ski-out hotel with ski storage, near Hakuba Valley Ski Area

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel de La Neige

Front of property - evening/night
Exterior
Standard Room D Type, Non Smoking | Down comforters, minibar, desk, iron/ironing board
Mountain view
[East] Superior Twin Room with Open-Air Bath, Non Smoking | Down comforters, minibar, desk, iron/ironing board

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Airport transfer
    Airport transfer
  • Ski facilities
    Ski facilities
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant
  • Breakfast available
  • Free area shuttle
  • Ski storage
  • Ski passes
  • Room service
  • Spa services
  • Babysitting
  • Airport shuttle
  • Terrace
Feel at home
  • Babysitting (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for [East] Superior Japanese-Western Style Room with Open-Air Bath, Non Smoking

[East] Superior Japanese-Western Style Room with Open-Air Bath, Non Smoking | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

[East] Superior Japanese-Western Style Room with Open-Air Bath, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bathrobes
Hair dryer
Bidet
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for [West] Deluxe Twin Room with Jacuzzi, Non Smoking

[West] Deluxe Twin Room with Jacuzzi, Non Smoking | Down comforters, minibar, desk, iron/ironing board

[West] Deluxe Twin Room with Jacuzzi, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bathrobes
Hair dryer
Bidet
Private bathroom
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for [East] Superior Twin Room with Open-Air Bath, Non Smoking

[East] Superior Twin Room with Open-Air Bath, Non Smoking | Down comforters, minibar, desk, iron/ironing board

[East] Superior Twin Room with Open-Air Bath, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bathrobes
Hair dryer
Bidet
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Sofa Bed

View all photos for [West] Maisonette Triple Room, Non Smoking

[West] Maisonette Triple Room, Non Smoking | Down comforters, minibar, desk, iron/ironing board

[West] Maisonette Triple Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bathrobes
Hair dryer
Bidet
Private bathroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for [East] Standard Twin Room, Non Smoking

[East] Standard Twin Room, Non Smoking | Down comforters, minibar, desk, iron/ironing board

[East] Standard Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bathrobes
Hair dryer
Bidet
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for [East] Log Cottage, Non Smoking

[East] Log Cottage, Non Smoking | Down comforters, minibar, desk, iron/ironing board

[East] Log Cottage, Non Smoking

Highlights

Balcony
Air conditioning
Refrigerator
LCD TV
2 bedrooms
Down duvet
Bathrobes
Hair dryer
  • 69 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for [West] Superior Twin Room, Non Smoking

[West] Superior Twin Room, Non Smoking | Down comforters, minibar, desk, iron/ironing board

[West] Superior Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bathrobes
Hair dryer
Bidet
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for [West] Deluxe Double Room, Non Smoking

[West] Deluxe Double Room, Non Smoking | Down comforters, minibar, desk, iron/ironing board

[West] Deluxe Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bathrobes
Hair dryer
Bidet
Private bathroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Murphy Bed

View all photos for [East] Deluxe Twin Room with Jacuzzi, Non Smoking

[East] Deluxe Twin Room with Jacuzzi, Non Smoking | Down comforters, minibar, desk, iron/ironing board

[East] Deluxe Twin Room with Jacuzzi, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bathrobes
Hair dryer
Bidet
Private bathroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [West] 4 Bed Rooms, Non Smoking

[West] 4 Bed Rooms, Non Smoking | Down comforters, minibar, desk, iron/ironing board

[West] 4 Bed Rooms, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bathrobes
Hair dryer
Bidet
Private bathroom
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 Double Bed

View all photos for [East] Deluxe Double Room with Jacuzzi, Non Smoking

[East] Deluxe Double Room with Jacuzzi, Non Smoking | Down comforters, minibar, desk, iron/ironing board

[East] Deluxe Double Room with Jacuzzi, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bathrobes
Hair dryer
Bidet
Private bathroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for [East] Junior Suite with Jacuzzi, Non Smoking

[East] Junior Suite with Jacuzzi, Non Smoking | Down comforters, minibar, desk, iron/ironing board

[East] Junior Suite with Jacuzzi, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
2 bedrooms
Down duvet
Bathrobes
Hair dryer
Bidet
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [East] Corner Deluxe Twin Room with Jacuzzi, Non Smoking

[East] Corner Deluxe Twin Room with Jacuzzi, Non Smoking | Down comforters, minibar, desk, iron/ironing board

[East] Corner Deluxe Twin Room with Jacuzzi, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bathrobes
Hair dryer
Bidet
Private bathroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [West] Standard Double Room, Non Smoking

[West] Standard Double Room, Non Smoking | Down comforters, minibar, desk, iron/ironing board

[West] Standard Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bathrobes
Hair dryer
Bidet
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [West] Superior Double Room, Non Smoking

[West] Superior Double Room, Non Smoking | Down comforters, minibar, desk, iron/ironing board

[West] Superior Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bathrobes
Hair dryer
Bidet
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [West] Standard Twin Room, Non Smoking

[West] Standard Twin Room, Non Smoking | Down comforters, minibar, desk, iron/ironing board

[West] Standard Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bathrobes
Hair dryer
Bidet
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
Courtyard by Marriott Hakuba
Onsen
Pet friendly
Free parking
Free WiFi
9.0 out of 10, Wonderful, (169)
The price is $176
$214 total
includes taxes & fees
Nov 19 - Nov 20
Courtyard by Marriott Hakuba
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About the neighborhood

Map
Happo Wadanonomori, Hakuba, Nagano-ken, 399-9301

What's nearby

  • Hakuba Valley Ski Area - 1 min walk - 0.0 km
  • Happo One Sakka Ski Lift - 4 min walk - 0.4 km
  • Hakuba Happo-One Ski Area - 7 min walk - 0.7 km
  • Happo-one Adam Gondola - 15 min walk - 1.3 km
  • Hakuba Iwatake Ski Resort - 5 min drive - 3.8 km

Getting around

  • Hakuba Station - 10 min drive
  • Chikuni Station - 18 min drive
  • Nakatsuchi Station - 24 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪日本料理雪 - ‬17 min walk
  • ‪アンクル スティーブンス - ‬18 min walk
  • ‪ももちゃんクレープ 八方本店 - ‬14 min walk
  • ‪万国屋 - ‬19 min walk
  • ‪まえだそば店 - ‬18 min walk

About this property

Hotel de La Neige

Placing you just steps from Hakuba Valley Ski Area, Hotel de La Neige allows you more time for skiing with ski-in/ski-out access. Guests can grab a bite to eat at the restaurant, or indulge in massages, aromatherapy, or reflexology. Other highlights at this luxurious hotel include a terrace and a garden. Skiers will appreciate access to ski passes and storage. Fellow travelers say great things about the helpful staff.

Languages

English, Japanese

At a glance

Hotel size

  • 25 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Offsite

  • Free area shuttle

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Free local shuttle
  • Babysitting (surcharge)

What to do

  • Ski-in/ski-out access
  • Ski passes
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Ski storage

Facilities

  • 2 buildings/towers
  • Built in 1990
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Spa services
  • Banquet hall

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Downhill skiing nearby

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 3960 for adults and JPY 3960 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Neige Higashi-kan Hakuba
Hotel Neige Higashi-kan
Neige Higashi-kan Hakuba
Neige Higashi-kan
Hotel de La Neige Hotel
Hotel de La Neige Hakuba
Hotel La Neige Higashikan
Hotel La Neige Higashi kan
Hotel de La Neige Hotel Hakuba
Hotel de La Neige by Onko Chishin

Frequently asked questions

Does Hotel de La Neige offer free cancellation for a full refund?
Yes, Hotel de La Neige does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel de La Neige?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel de La Neige?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel de La Neige?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel de La Neige?
Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM.
What is there to do at Hotel de La Neige and nearby?
Have fun with nearby winter activities like downhill skiing. Enjoy amenities like spa services and a garden.
Are there restaurants at or near Hotel de La Neige?
Yes, there's an onsite restaurant.
What's the area around Hotel de La Neige like?
Hotel de La Neige is a short 1-minute walk from Hakuba Valley Ski Area and 7 minutes' walk from Hakuba Happo-One Ski Area.

Hotel de La Neige Reviews

Reviews

9.6

Exceptional

9.4/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel with fantastic service
I stayed here couple weeks ago, I like the environment and comfort and quiet place, the manager and staff are great and friendly, that’s the reason why I came back. The manager upgrade me to a room with Jaguzzi. Sadly is the air conditional is abit old , doesn’t cool up the room quick, but it still fine. The hotels room definitely needs a proper upgrade as there is many wear and tear and air conditional need an overhaul too. Wallpaper has to be clean as you can see some stains.
Teck Soon, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Awesome hotel
The service was perfect and bed was super comfort
Teck Soon, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Beautiful property, excellent staff/service throughout- including very convenient shuttle service to/from bus and to ski lifts! Very highly recommended.
Scott, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property and stay were excellent.
Ramon, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Our stay was beyond amazing! The staff was so kind and helpful ❤️ We will definitely be back!
2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Love this hotel, it was our second time visit. We already look forward to visiting again next year for sure!
MYUNG HUI, 4-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Jeffrey, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Love the location, service and people that work there.
KHALED, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel was great and the staff were friendly and helpful. Lovely hotel.
WILLARD, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

3-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Shane, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Otto, 4-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Maurice, 4-night trip
Verified Wotif guest review

10/10 Exceptional

The hotel staff was very friendly and helped us to book two dinners, three private ski lessons as well as pick up and drop off for ski runs for the nearby Happo-One ski area. They also helped to arrange for pick up from and to the Hakuba-Happo bus station.
Geoffrey Li, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

We stayed at the cottage. My family was able to enjoy hotel amenities with privacy. The shuttle was a big plus. The staff was very accommodating. We will stay there again. Highly recommended.
Kim, 3-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

We stayed for three nights and took the half board option which included breakfast and dinner at their restaurant. We were so impressed with the fabulous French- inspired multi course dinners; beautifully presented and super delicious! What an incredible value. Would highly recommend! The staff and service at this hotel are also top notch!
Teri, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Stayed four nights to ski the various areas of Hakuba Valley. First, the staff were incredibly kind and helpful! For example, when I arrived and as I was parking my car, a staff member came out to greet me. And each morning I skied Happo One, a staff member drove me to the ski area and then picked me up when I called in the early afternoon. This allowed me to boot up in the hotel lobby, saving me much time. Staff also offered to help with ski rentals and lift passes. The daily breakfast (set menu) was also nice. And one evening I ate dinner in the hotel’s restaurant. I was hoping for Japanese food, but the set menu was comprised of delicious French food. I should have asked more questions about the dinner menu before I made my dinner booking, but again the dinner and service were very nice. The hotel itself is showing its age—worn carpets in the hallways, tired-looking furniture, scuffs on the walls. But the room was spacious and the bed and pillows comfortable. The hotel is secluded, and I couldn’t find any places to eat within walking distance, so guests will have to eat dinner in the hotel’s restaurant or drive somewhere. Overall, I had a nice, relaxing stay.
Peter, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Extremely lovely staff and atmosphere
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hotel La Neige had a lovely, peaceful vibe with a consistent and an incredibly high standard in everything from the decor, to the food, to the service. Would highly recommend.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing stat
Awesome hotel with fantastic service. They really go out of their way to make you feel comfortable and at ease. Very helpful with arranging snowboarding gear rental, lift tickets and evening dinner reservations. I would recommend this hotel above all others. Breakfast was amazing as well.
2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

The best hotel we have ever stayed in. Beautiful rooms, excellent service and the Restaurant provides a magnificent dining experience.
Grant, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lisa, 9-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Very nice hotel and excellent service
haibin, 4-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Great stay at La Neige!
The staff at La Neige is absolutely fantastic! Miki took great care of us. We came very early in the season for the first few days the slopes were open. Although, we would have liked more snow, our stay was made perfect by the team at La Neige. They made the process of renting equipment, getting to the slopes, and even going on some sight seeing absolutely painless. Every night when we came in, they had chairs set up for us in the lobby with our shoes, a fire burning in the fireplace, and fresh popcorn and snacks for our hungry children. The cabin we stayed in was perfect for our family of five and the dining options were also great. We ate at the casual restaurant most nights, but enjoyed French one evening and we were equally pleased at both restaurants. The Gyodon and Shabu Shabu were family favorites. The breakfast with a cooked option and buffet satisfied everyone as well. We would definitely go back for another stay.
Amanda, 5-night family trip
Verified Hoteles.com guest review