PURO Hotel Poznań Stare Miasto

Good location, tastefully decorated throughout, pleasant restaurant servers. Check-in although swift, staff could have been more personable in their conduct. Was just given a key, no gesture to nor information regarding normal 'house keeping' such as how the wifi is connected to, informing one of use of communal area as no kettle in room, reminder of check out time etc., or even the expected sell of making customers aware of services available such as taxis, meals etc. Upon check out, same lack lustre reception, asking luggage to be held was not met with a courteous verbal or facial friendliness but more of a inconvenience. Receiving luggage later wa sjust given without a thank you or have a nice day. All of which can lead one to feel insignificant. Part of a work trip, i was tasked to feedback to companies on where to host clients, so had experienced other Poznan hotels in rotation. The vicinity offers a variety of night stays, and hotel wise, Puro is certainly an elegant establishment with location convenience, well stocked bar, proper coffee and beverage preparation. Reception staff leaves a lasting unfavourable impression, all other properties exceeded in this category. Perhaps mine was a one off unfortunate occasion. Thankfully the bricks and mortar helped make up for this. Reception aside, overall a good, comfortable, modern base (not stark nor dated), where you can keep to yourself and have a work station/ change of scene in the lobby, garden and bar area.

Always consistently excellent, the Puro hotel and staff never fail to deliver. From the moment you walk in the door, you are greeted by the friendly front desk guys, who check you in and explain the situation re Covid. The hotel is spotlessly clean (as always) and the rooms are bright and comfortable with everything you need. I have stayed here many times now and can only recommend it highly. Only a stones throw from the main market square and many bars and restaurants, but set back on a side street which ensures a quiet stay. Thank you to everyone who works so hard to look after guests. Not forgetting the endless free coffee!

Always a pleasure staying at Puro Poznań, great location, facilities and team working there.

Excellent as always - fantastic location, service and amenities.

Modern and comfortable rooms with great service and tasty food. Underground parking available. Very friendly and helpful staff. Overall great experience.

The hotel Is great with a wonderful location. The bed is rather small and the room could be cleaner when it comes to dusting. The breakfast is not well organized as the buffet is manually operated and is re-filled very slowly.

Well-located, modern hotel that's just a short walk from the rynek and the Male Garbary tram stop. Modern rooms with tablet-operated air conditioning and a great bathroom. My one complaint was the pillows - they were goose feather and were like limp marshmallows. There's fantastic free coffee in reception (ask at the bar - they have a better coffee machine than the one guests use at breakfast). The gym is tiny but there's lots of free bottled water there. No pool but there is a sauna. Price was reasonable for August. Would stay here again.

Great hotel and location with fantastic selection of craft beers in their restaurant Nifty No. 20

Helpful staff, super comfy bed, delicious breakfast bicycles.

Fantastic hotel & restaurant, always a pleasure to stay and work here.