Booked room with seperate sitting area, was given top floor room, which was extremely warm due to weather and despite fan, affected us having a goodnights sleep, as a window couldnt be opened due to it being broken. Along with bed and sofa also being uncomfortable. If we could of cancelled the second night we would of done. After breakfast we were given the room below which was better, firmer bed, decent sofa, opening windows. Shower quite small and mould present in sealant, rusty radiator so would benefit a refurb.
Breakfast was £11 per person and which had to be chosen from a list, no food available to self serve, so basically a bowl of porridge would be £11 if thats what you chose. We had cooked breakfast and the food and preserves could have been better quality.
For the price of the room this in our opinion is poor.
The hotel itself was quiet and in a good location, although parking is few and far between depending when you visit.
On checking out we went to pay for the breakfast we had had, (although due to the issues of the first night thought it might have been nice to be given it complimentary, but no) in cash, to be then told it was card only, considering 2 days previously the world came to a halt due to IT issues, is this really a reasonable policy, cash is legal tender.
Overall this could be a excellent hotel, friendly staff, but let down by cost cutting in several areas.