Residence Inn Des Moines Downtown

Great hotel! Incredibly friendly staff, very helpful. Nice suite, clean room and hotel. Bed was very comfortable. We will definitely stay here again

I was thoroughly impressed by our room. I thought it looked nice in the pictures, but they didn't do it justice. It's beautifully designed and the space and layout were perfect for my family. The only complaint I have is that there were some dark, curly hairs stuck to the shower wall. Other than that we were very happy here. We will definitely stay again!

Poor signage made getting to the parking garage difficult on the first floor.

It was nice except for a couple things, there was no conditioner in the bottle and I was charged for parking I didn't use. I waited on hold for about 30 minutes before talking to someone who removed the charge.

Great amazing price very clean parking garage was very convenient

Your staff is terrific. I single out Liz Frey, who impressed us repetitively during our stay.

It's the best Hotel in the cesspool that is Des Moines. Very very nice. Full sized refrigerator, dishware, in room, microwave, rangetop...place is great.

The condition of the property does not meet expectations of a Marriott

Well...... the location was convenient but the hotel wasn’t much more than a 3. The hotel did its best to post some signs (signs weren’t that great) that you needed to wear a mask in community areas. Most guests were wondering around in bare feet and no mask. The room was clean but upon a more in depth look was dirty. Glasses and dinnerware seemed dirty and the cooktop had quite a bit of dust on it. While the room was a spacious area for a king bed studio i still kept my shoes on the entire time I was in the room. The hallway and elevator area was pretty dirty and could have used some more attendance in the cleaning department. Not ideal, especially if someone is trying to stay health conscious during a pandemic. Also, trying to sleep was an effort.....unless you are on the very top floor you can hear the guests above you. We were woken up at 3 am by our neighbors. Normally i’m not this picky but for what we paid would of thought there would be a little more attention to detail to cleanliness, guest hospitality and service.

The room was extremely clean. It was 80 degrees in the room and it took several hours to cool it down. I wish they would have told us earlier that the pool wasn't available. minimal breakfast options.