Overall staff were friendly and helpful. Our double room was slightly bigger than the double bed inside. Three sides of the bed were surrounded by walls and the head panel. That is, one of us has to climb over the other when getting in/out of the bed.
The first thing I did was to use the bathroom in my room and found that there was no soap. Told it was regulation in Hong Kong that toiletries and water are not complementary and have to request them from the staff.
However, its excellent location, walkable to trams, subways, buses, ferries to surrounding islands and lots of restaurants around trumps everything.